Job summary
Job post source
This job is directly from Tennessee Board of Regents (TBR)
Job overview
The Computer Technician I role at Tennessee Board of Regents provides essential IT support by installing, configuring, maintaining, and repairing computer hardware and software to ensure smooth operation across campus departments.
Responsibilities and impact
The technician will install and maintain computer and networking hardware and software, assist other technicians, develop and maintain documentation, support networked labs and remote branches, and advise supervisors on technical and administrative issues.
Compensation and benefits
The position offers a salary range of $34,380 to $41,920 annually based on experience, with full-time benefits including health, dental, vision insurance, retirement plans, paid holidays, sick leave, educational assistance, employee discounts, and professional development opportunities.
Experience and skills
Candidates must have a high school diploma or equivalent and at least one year of related IT experience or one year of academic IT studies, with skills in hardware/software installation, problem-solving, communication, and organization.
Career development
The job offers many opportunities for professional development and educational assistance, supporting career growth within the college's IT department.
Work environment and culture
The role supports the college's mission and values, requiring excellent communication and organizational skills in a collaborative and supportive campus environment.
Company information
Tennessee Board of Regents oversees Pellissippi State Community College, providing higher education with a focus on community and technical education in Tennessee.
Team overview
The technician will work within the Information Technology department supporting faculty, staff, and students across multiple campus locations, collaborating with other technicians and management.
Job location and travel
The position is on-campus at Pellissippi State Community College with responsibilities across all campus locations, requiring physical work including lifting and working in confined spaces.
Application process
Applicants must submit an online application with a resume and three professional references; incomplete applications or missing work experience details will not be considered for pay determination.
Unique job features
The job involves hands-on technical work with a variety of IT equipment and requires physical ability to handle equipment lifting and confined space work, distinguishing it from purely desk-based IT roles.
Company overview
The Tennessee Board of Regents (TBR) oversees a network of 40 community and technical colleges across Tennessee, providing accessible and affordable education to students. TBR generates revenue through state funding, tuition fees, and grants, focusing on workforce development and academic excellence. Established in 1972, TBR has played a crucial role in shaping the state's higher education landscape, emphasizing student success and community engagement. Candidates should be aware of TBR's commitment to innovation and its strategic initiatives aimed at improving educational outcomes.
How to land this job
Tailor your resume to emphasize your hands-on experience with installation, configuration, and maintenance of computer hardware and software, highlighting familiarity with devices like printers, scanners, and networking equipment, as outlined in the job description.
Highlight your ability to work independently and collaboratively with other technicians, as well as your skills in documentation, problem-solving, and supporting a large organization’s IT needs.
Apply through multiple platforms including the Tennessee Board of Regents (TBR) official career page and LinkedIn to maximize your application’s visibility and chances of being noticed.
Connect with current IT staff or technicians within the Information Technology department at TBR on LinkedIn; start conversations by mentioning your interest in the Computer Technician I role or asking about their experiences working on campus IT support.
Optimize your resume for ATS by incorporating keywords from the job description such as 'installation,' 'configuration,' 'maintenance,' 'computer hardware,' 'software applications,' 'networking hardware,' and 'documentation' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume for ATS, and identify LinkedIn connections to network with, thereby saving time and increasing your chances for success.
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