Benefit Eligibility Associate & Specialist
COLORADO SPRINGS, COPosted 25 days ago
Job summary
Job post source
This job is directly from El Paso County, Colorado, USA
Job overview
The Benefit Eligibility Associate & Specialist role involves determining eligibility for various benefit programs and supporting clients through the application process, contributing to the county's mission of providing essential public services.
Responsibilities and impact
Daily responsibilities include interviewing clients, verifying eligibility factors, performing computations, conducting customer service reviews, and providing information and referrals to community resources.
Compensation and benefits
The salary range for the Associate position is $39,750.00 - $57,780.00 annually, while the Specialist position ranges from $44,020.00 - $63,850.00 annually, with hiring ranges slightly lower.
Experience and skills
Candidates must have a high school diploma and two to three years of customer service or administrative experience, with specific experience in public assistance eligibility preferred for the Specialist role.
Career development
There are opportunities for advancement within the Human Services Benefits & Eligibility Specialist career progression series based on meeting criteria and receiving recommendations.
Work environment and culture
El Paso County values teamwork, great work ethics, and adaptability in a dynamic work environment, often involving high-volume tasks.
Company information
El Paso County provides essential public services to the Pikes Peak Region, focusing on enhancing the freedom for all residents to thrive.
Team overview
The position is part of a collaborative team that values detail orientation and responsibility, with an emphasis on customer service and support.
Job location and travel
Duties are primarily performed in a high-volume office and may include remote work depending on business needs, with potential evening and weekend hours.
Application process
Candidates should refer to the EPC Application process for details on applying, including necessary documentation and deadlines.
Unique job features
The role includes unique opportunities to assist clients in stressful situations and provide comprehensive solutions to their circumstances.
Company overview
El Paso County, Colorado, USA, is a governmental entity that provides a wide range of public services to its residents, including law enforcement, public health, infrastructure maintenance, and community development. The county generates revenue primarily through property taxes, sales taxes, and various service fees. Established in 1861, El Paso County has a rich history, including being home to Colorado Springs, one of the state's largest cities. The county is known for its commitment to public service, innovation in local governance, and fostering community engagement and economic growth.
How to land this job
Position your resume to showcase your attention to detail, strong sense of responsibility, and ability to work independently while being a team player, as these traits are essential for the Benefit Eligibility Associate & Specialist role at El Paso County.
Emphasize your experience in customer service and administrative roles, highlighting any direct experience with public assistance programs or eligibility determination, as these are key aspects of the job description.
Apply through multiple channels, including the El Paso County corporate site and LinkedIn, to maximize your exposure and chances of being noticed for the position.
Connect with individuals in the Human Services division at El Paso County on LinkedIn to gather insights and express your interest in the role, using ice breakers like asking about their experiences with the team or recent initiatives they've been involved in.
Optimize your resume for ATS systems by incorporating specific keywords from the job description such as 'eligibility determination,' 'customer service,' and 'public assistance regulations' to improve your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can handle the application process for you, allowing you to focus your time and energy on preparing for interviews and networking opportunities.
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