Job summary
Job post source
This job is from a recruiting firm hiring for a separate company as indicated by the phrase 'Our Client' and detailed description of the client company separate from Hirestaff.ai.
Job overview
The Account Relationship Associate supports client services by managing client relationships and assisting with account management tasks, impacting client satisfaction and retention.
Responsibilities and impact
The role involves serving as the primary contact for clients, addressing inquiries, assisting with account statements and billing issues, collaborating internally to resolve problems, and supporting basic bookkeeping and financial reconciliations.
Experience and skills
Requires 1-2 years in client-facing or account support roles, a basic understanding of bookkeeping principles, strong communication and organizational skills, and proficiency with Microsoft Office; CRM experience is a plus.
Company information
The client is a financial services firm with over 20 years of experience, serving small to mid-sized businesses across the USA and internationally with offices in multiple countries.
Job location and travel
Headquartered in Houston, Texas, with services across the USA and international presence; remote work possible given international employees.
Company overview
Hirestaff.ai is a technology company specializing in AI-driven recruitment solutions for businesses seeking to streamline their hiring processes. The company generates revenue by offering subscription-based access to its proprietary platform, which automates candidate sourcing, screening, and interview scheduling for clients ranging from startups to large enterprises. Founded to address inefficiencies in traditional recruitment, Hirestaff.ai leverages machine learning and natural language processing to match candidates with job openings more accurately and efficiently. The platform integrates with popular HR systems and provides analytics to help employers make data-driven hiring decisions. Notably, Hirestaff.ai has gained recognition for its rapid adoption among tech-forward organizations and its commitment to reducing bias in recruitment.
How to land this job
Tailor your resume to emphasize your client communication skills, relationship management experience, and your basic understanding of bookkeeping principles such as debits, credits, and account reconciliation, reflecting the core responsibilities of the Account Relationship Associate role at Hirestaff.ai.
Highlight your experience in handling client inquiries, managing account statements, invoices, and payment schedules, and collaborating with internal teams to resolve billing or account issues efficiently.
Apply through multiple channels including Hirestaff.ai's corporate career page and LinkedIn to maximize your application visibility and ensure you don't miss any opportunities for this role.
Connect with current employees in the Client Services or Account Management divisions on LinkedIn; use ice breakers like commenting on recent company growth, asking about team culture, or inquiring how they handle client relationship challenges to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client communication,' 'bookkeeping,' 'account reconciliation,' 'CRM,' and 'problem solving' to ensure your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify all relevant job posting sources, and find LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and refining your skills.
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