Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The Customer Service Representative at Print NW plays a crucial role in managing projects and ensuring customer satisfaction within the commercial printing industry.
Responsibilities and impact
Daily responsibilities include managing multiple projects, maintaining communication with sales and customers, obtaining proof approvals, and resolving potential issues.
Compensation and benefits
The salary ranges from $21 to $26 per hour, with benefits including medical, dental, vision, life insurance, short-term disability, and a 401k with company match after six months.
Experience and skills
Candidates must be proficient in Microsoft Word, Excel, Outlook, and OneNote, with strong organizational skills, attention to detail, and excellent communication abilities.
Career development
Print NW offers opportunities for growth and development within a family-oriented organization.
Work environment and culture
The company emphasizes a family organization culture, adaptability to client needs, and a commitment to employee experience and energy.
Company information
Print NW is the largest commercial printer in South Sound and the seventh largest in Washington State, known for its industry diversification and innovative technology investments.
Job location and travel
This position is full-time and 100% in office.
Company overview
Print NW is a prominent full-service printing company based in the Pacific Northwest, specializing in a wide array of print solutions including digital, offset, and large-format printing. They generate revenue by offering comprehensive printing services to businesses and individuals, catering to various needs such as marketing materials, signage, and promotional products. Established in 2001, Print NW has grown to become one of the largest commercial printers in the region, known for its commitment to quality, customer service, and innovation in print technology. Their focus on sustainability and community involvement also plays a significant role in their operations, making them a respected name in the industry.
How to land this job
Position your resume to reflect your high-energy personality and commitment to learning processes, as these traits are essential for the Customer Service Representative role at Print NW.
Emphasize your multitasking abilities and experience managing multiple projects, as well as your communication skills, particularly in maintaining contact with sales and customers.
Apply through various channels, including Print NW's corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Reach out to individuals in the customer service or sales divisions at Print NW on LinkedIn; potential ice breakers could include asking about their experience with the company or inquiring about their favorite aspects of working there.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description such as 'customer communication,' 'project management,' and 'Microsoft Office proficiency' to enhance your visibility during the application process.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored and effectively highlights your qualifications while saving you time in your job search.
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