Job summary
Job post source
This job is directly from Vision Source®
Job overview
The Front Desk Coordinator/Reception role at Vision Source® is responsible for managing patient and guest interactions to create a positive first impression and uphold the practice's brand reputation.
Responsibilities and impact
The Front Desk Coordinator welcomes patients and guests via various communication methods, manages patient flow, maintains appointment schedules, checks patients in and out, collects fees, and keeps the reception area aligned with the practice's brand.
Company overview
Vision Source® is a network of independent optometrists that provides comprehensive eye care services, including eye exams, eyewear, and contact lenses. They generate revenue through patient consultations, sales of prescription glasses and contact lenses, and partnerships with various eye care product manufacturers. Founded in 1991, Vision Source® has grown to become one of the largest networks of private practice optometrists in North America, emphasizing personalized care and advanced diagnostic technology. Their collaborative model allows member practices to maintain their independence while benefiting from shared resources and collective buying power.
How to land this job
Tailor your resume to emphasize your strong interpersonal skills and ability to create a welcoming environment, as these are critical for managing the first impression at Vision Source®. Highlight experience in managing appointment scheduling, patient check-in/check-out processes, and handling payments efficiently to align with the job's core responsibilities. Ensure your resume reflects your proficiency in multitasking and maintaining a professional, organized reception area that supports the practice's brand image. Apply through multiple channels such as Vision Source®'s official corporate website, LinkedIn, and other job boards to maximize your application visibility. Connect on LinkedIn with current employees or managers in the Front Desk or Patient Services division at Vision Source®, using ice breakers like commenting on their commitment to patient care or asking about their experience with the company culture. Optimize your resume for ATS by including keywords from the job description such as "patient check-in," "appointment scheduling," "customer service," and "payment collection." Jennie Johnson's Power Apply feature can automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, allowing you to focus more on preparing for interviews and improving your skills.
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