Job summary
Job post source
This job is directly from Sonic Automotive, specifically for BMW of Montgomery.
Job overview
The Service Advisor role at BMW of Montgomery involves managing customer service appointments and ensuring customer satisfaction through effective communication and service coordination.
Responsibilities and impact
The Service Advisor schedules service appointments, greets customers, provides accurate cost estimates, monitors repair progress, communicates changes, advises on vehicle maintenance, and ensures compliance with safety and environmental regulations.
Compensation and benefits
The job offers competitive compensation, comprehensive training, and unparalleled benefits as part of Sonic Automotive's commitment to employee growth and success.
Experience and skills
Candidates need a high school diploma or equivalent, dealership experience with at least two years in a similar role, general vehicle mechanical knowledge, and strong communication skills; ASE certification and sales experience are preferred.
Career development
The company supports professional growth with over 1,000 internal advancements annually and a cooperative, team-based work environment.
Work environment and culture
The culture emphasizes teamwork, safety, professionalism, and a commitment to employee success within a supportive dealership environment.
Company information
Sonic Automotive is a large automotive group with over 100 dealerships, focused on employee development and customer service excellence.
Job location and travel
The position is located at BMW of Montgomery, part of the Sonic Automotive family of dealerships.
Application process
Applicants must be authorized to work in the USA and pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver license.
Unique job features
The role offers a unique opportunity to work within a reputable automotive group with strong internal promotion and training programs.
Company overview
Sonic Automotive is a Fortune 500 company specializing in automotive retail. They operate a network of dealerships across the United States, selling new and used vehicles, offering vehicle maintenance and repair services, and providing financing and insurance products. Founded in 1997 by O. Bruton Smith, the company has grown significantly through strategic acquisitions and a focus on customer service. Sonic Automotive generates revenue through vehicle sales, service contracts, and financial services, positioning itself as a leader in the automotive retail industry.
How to land this job
Tailor your resume to highlight your dealership experience, especially any roles involving customer service, scheduling, and vehicle maintenance coordination, to align with the Service Advisor position at BMW of Montgomery.
Emphasize your communication skills, ability to provide accurate cost estimates, and familiarity with vehicle mechanical operations and dealership safety regulations, as these are key components of the job description.
Apply through multiple platforms including Sonic Automotive’s corporate career site and LinkedIn to maximize your exposure and chances of being noticed for this role.
Connect with current Service Advisors or managers at BMW of Montgomery or within Sonic Automotive on LinkedIn; use ice breakers such as commenting on recent dealership initiatives or asking about their experience with customer satisfaction strategies.
Optimize your resume for ATS by incorporating keywords from the job description like 'service appointments,' 'customer satisfaction,' 'cost estimates,' 'ASE certification,' and 'dealership experience' to ensure your resume passes initial screenings.
Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, freeing up your time to prepare for interviews and network effectively.
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