Job summary
Job post source
This job is directly from Cascadia Healthcare
Job overview
The Information Technology Field Technician at Cascadia Healthcare provides on-site IT support across multiple locations, impacting healthcare operations by ensuring technology functionality and compliance.
Responsibilities and impact
The technician will set up and maintain computers and peripherals, perform troubleshooting and password resets, manage networks for performance and security, provide user training, document repairs, track and resolve IT issues, and support IT management and departments.
Compensation and benefits
The salary starts at $65,000+ DOE with benefits including comprehensive health coverage, vacation and sick leave, 401(k) retirement plan, optional insurance benefits, and pet insurance options.
Experience and skills
Candidates need an associate degree or equivalent IT experience, strong customer service skills, knowledge of Windows troubleshooting, networking, Active Directory, M365, and Microsoft apps; preferred certifications include CompTIA A+, Network+, Security+, Azure, MCSE, and healthcare IT experience.
Work environment and culture
The role requires flexibility, professionalism, and the ability to work harmoniously with diverse personnel, emphasizing a supportive and respectful work environment.
Company information
Cascadia Healthcare is a healthcare provider focused on serving residents and communities with a commitment to technology and operational excellence.
Job location and travel
The position is based in Coeur d'Alene, ID, with heavy local travel (75%+) and frequent air travel (50%+), including work beyond regular hours and emergency call-backs.
Unique job features
This role is distinguished by its extensive travel requirements, interaction with healthcare-specific technology, and a strong emphasis on privacy, compliance, and operational challenges in a healthcare setting.
Company overview
Cascadia Healthcare is a leading provider of skilled nursing and rehabilitation services, primarily operating in the Pacific Northwest. They generate revenue through a combination of patient care services, including long-term care, short-term rehabilitation, and specialized clinical programs. Founded in 2015, the company has rapidly expanded its footprint by acquiring and managing multiple healthcare facilities, emphasizing quality care and community integration. Their commitment to innovation in healthcare delivery and a patient-centered approach has positioned them as a significant player in the regional healthcare industry.
How to land this job
Tailor your resume to emphasize your hands-on experience with Windows troubleshooting, Active Directory, M365, and network basics, as these are core to the IT Field Technician role at Cascadia Healthcare.
Highlight your ability to provide excellent customer service and your experience working in fast-paced, multi-location environments, showcasing your flexibility and professionalism.
Apply through multiple platforms including Cascadia Healthcare’s corporate career site and LinkedIn to maximize your application visibility and chances.
Connect on LinkedIn with IT staff or managers at Cascadia Healthcare’s Coeur d'Alene location; start conversations by referencing their work in healthcare IT or asking how their team manages multi-site support challenges.
Optimize your resume for ATS by incorporating keywords from the job description like 'password resets,' 'ticketing system,' 'EHR systems,' 'network security,' and certifications such as 'CompTIA A+' or 'MCSE' if applicable.
Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify relevant job boards, and find LinkedIn contacts, allowing you to focus more on networking and interview preparation.
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