Job summary
Job post source
This job is directly from St. Elizabeth Healthcare
Job overview
The Clerical Assistant - Observation at St. Elizabeth Healthcare supports the Observation Unit by managing clerical tasks that facilitate patient care and unit operations.
Responsibilities and impact
The role involves coordinating clerical functions such as patient admissions, discharges, transfers, updating records in Epic, customer service, communication with medical staff, light housekeeping, supply management, and participation in performance improvement activities.
Experience and skills
Requires a high school diploma or GED, basic computer literacy, prior clerical experience including phone etiquette, data entry skills, and a successful work history.
Work environment and culture
The company values respect, dignity, kindness, and empathy in interactions with patients, families, visitors, and employees, emphasizing a supportive healthcare environment.
Company information
St. Elizabeth Healthcare is a healthcare provider focused on community care, offering various career opportunities in healthcare.
Team overview
The position is within the Observation Unit at Florence Hospital, working under licensed nursing personnel with a focus on teamwork and patient support.
Job location and travel
The job is located at the Florence Hospital, with a full-time 2nd shift schedule from 3 PM to 11:30 PM, including every other weekend and holiday work.
Company overview
St. Elizabeth Healthcare is a prominent healthcare provider based in Northern Kentucky, offering a comprehensive range of medical services including primary care, specialty care, and emergency services. They generate revenue through patient services, insurance reimbursements, and various healthcare programs. Founded in 1861, the organization has a long history of community service and innovation in healthcare, including the establishment of advanced cardiac and cancer care centers. Their commitment to quality care and community well-being makes them a respected institution in the region.
How to land this job
Tailor your resume to highlight your clerical experience, focusing on data entry, phone etiquette, and customer service skills, as these are key for the Clerical Assistant role at St. Elizabeth Healthcare's Observation Unit.
Emphasize your ability to handle clerical duties in healthcare settings, familiarity with electronic medical records systems like Epic, and your commitment to respectful, empathetic patient interactions.
Apply through multiple channels such as St. Elizabeth Healthcare's corporate career site and LinkedIn to maximize your application visibility for this position.
Connect with current employees in the Observation Unit or administrative staff at St. Elizabeth Healthcare on LinkedIn; start conversations by mentioning your interest in the unit’s patient care approach or asking about their experience working the 2nd shift schedule.
Optimize your resume for ATS by including keywords from the job description such as 'clerical duties,' 'data entry,' 'customer service,' 'Epic,' and 'patient records' to ensure it passes automated screening.
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