Job summary
Job post source
This job is directly from L2R Consulting
Job overview
The Desktop Support Specialist at L2R Consulting provides technical support to ensure smooth IT operations critical to banking functions.
Responsibilities and impact
The role involves diagnosing and resolving hardware, software, and network issues, managing Windows OS and Office 365, supporting Active Directory, ensuring security compliance, assisting remote and in-branch users, deploying IT equipment, maintaining IT asset inventory, documenting procedures, and escalating complex issues.
Experience and skills
Requires 2+ years in desktop support or IT helpdesk, proficiency in Windows OS, Office 365, Active Directory, VPN, Citrix, network troubleshooting, and cybersecurity knowledge in banking; CompTIA A+, Microsoft Modern Desktop Administrator, or ITIL Foundation are preferred.
Company information
L2R Consulting supports IT needs in banking with a focus on secure and efficient technology operations.
Company overview
L2R Consulting, headquartered in Miami Lakes, Florida, is a staffing and recruiting agency specializing in both contract and permanent placements. Founded in 2007, the company serves various industries including Information Technology, Finance, Sales, and Education. L2R Consulting generates revenue by providing tailored staffing solutions to meet the specific needs of their clients and candidates, leveraging their expertise to match the right talent with the right opportunities. With a team size ranging from 51 to 200 employees, L2R Consulting is dedicated to delivering high-quality staffing services.
How to land this job
Tailor your resume to emphasize your hands-on experience with desktop support, particularly your ability to troubleshoot hardware, software, and network issues efficiently in fast-paced environments like banking.
Highlight your proficiency with Windows operating systems, Office 365, Active Directory user management, and familiarity with banking-specific applications and cybersecurity protocols.
Apply through multiple channels including L2R Consulting's corporate careers page and LinkedIn to maximize your application's visibility and reach.
Connect with IT team members or Desktop Support Specialists at L2R Consulting on LinkedIn; start conversations by mentioning your interest in their role or asking about challenges they face supporting banking IT systems.
Optimize your resume for ATS by incorporating keywords such as 'desktop support,' 'Active Directory,' 'Windows OS,' 'Office 365,' 'cybersecurity,' and 'technical troubleshooting' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job portals, and discover LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and skill enhancement.
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