Job summary
Job post source
This job is directly from Comcast Corporation
Job overview
The Xfinity Retail Sales Consultant role at Comcast involves assisting customers with products and services to deliver a world-class sales and service experience, impacting individual and team results.
Responsibilities and impact
The consultant will demonstrate product knowledge, evaluate customer needs, achieve sales goals, onboard customers, perform administrative tasks, resolve issues with customer care, and comply with company policies while working a flexible schedule.
Compensation and benefits
The base pay is $15.00 per hour with total target compensation of $22.69 including commissions; benefits include comprehensive support options for physical, financial, and emotional well-being, plus eligibility for bonuses or commissions depending on the role.
Experience and skills
Requires 2-5 years of relevant work experience, a high school diploma or GED, and skills in customer focus, communication, problem solving, teamwork, and technical knowledge.
Work environment and culture
Comcast promotes a customer-first approach, teamwork, inclusion, diversity, integrity, and continuous learning in a fast-paced, innovative environment.
Company information
Comcast is a Fortune 50 leader in media and technology, known for innovation and delivering entertainment and online experiences to millions of customers.
Application process
Applicants have 30 days from posting to apply; the process includes submitting qualifications and engaging with the company's recruitment system.
Unique job features
The role offers a chance to work with cutting-edge technology and products in a dynamic retail environment with potential for significant commission earnings.
Company overview
Comcast Corporation is a global media and technology conglomerate that operates through various segments, including cable communications, media, and entertainment. They generate revenue primarily through cable services, broadband internet, and digital television subscriptions, as well as advertising and content licensing. Founded in 1963 by Ralph J. Roberts, Comcast has grown through strategic acquisitions, including NBCUniversal and Sky, making it a significant player in the telecommunications and entertainment industries. Understanding Comcast's diverse portfolio and its impact on media and technology is crucial for any candidate.
How to land this job
Position your resume to highlight your customer service expertise, sales achievements, and ability to provide product demonstrations that educate and engage customers, reflecting the core responsibilities of the Xfinity Retail Sales Consultant role at Comcast.
Emphasize your skills in teamwork, communication, problem-solving, and resilience, as well as your experience in meeting sales goals and delivering exceptional customer experiences, which are key to succeeding in this role.
Apply through multiple platforms including Comcast's official careers page and LinkedIn to maximize your chances of being noticed for this position.
Connect with current Comcast retail or sales team members on LinkedIn; start conversations by complimenting recent store initiatives, asking about their experience with customer engagement strategies, or expressing your enthusiasm for Comcast's innovative technology offerings.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer-focused', 'sales excellence', 'product demonstrations', 'teamwork', and 'technical knowledge' to ensure your resume passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume to highlight relevant skills, and identify LinkedIn connections for networking, allowing you to focus more on preparing for interviews and refining your pitch.
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