Houston Housing Authority

Administrative Clerk

HOUSTON, TXPosted 23 days ago

Job summary

  • Job post source

    This job is directly from Houston Housing Authority

  • Job overview

    The Administrative Clerk at Houston Housing Authority performs general office and administrative support tasks essential for smooth department operations.

  • Responsibilities and impact

    The role involves handling phone calls, managing documents, scheduling inspections, maintaining records in systems like Yardi and OnBase, composing correspondence, and ensuring accurate data entry to support inspection and client file management.

  • Experience and skills

    Requires a high school diploma or equivalent, typing skills of 35 WPM, basic bookkeeping, knowledge of secretarial practices, ability to operate business machines, follow instructions, and maintain effective relationships; a valid Texas Driver's license and eligibility for fleet auto insurance are also needed.

  • Work environment and culture

    The work environment is a typical office setting with adequate climate control and lighting; the culture emphasizes tact, courtesy, confidentiality, and adherence to Houston Housing Authority protocols.

  • Company information

    Houston Housing Authority is a public agency focused on housing services and support for residents, maintaining confidentiality and effective communication with the community.

  • Team overview

    The Administrative Clerk reports to the Program Manager and Assistant Supervisor, working closely with other Authority employees and external contacts, with no supervisory responsibilities.

  • Unique job features

    The job requires handling confidential records and managing multiple routine tasks with accuracy, involving direct interaction with residents and staff, requiring tact and professionalism.

Company overview

The Houston Housing Authority (HHA) is a public agency dedicated to providing affordable housing options and improving the quality of life for low-income residents in Houston, Texas. They manage and develop housing programs funded by federal, state, and local resources, including public housing and the Housing Choice Voucher Program (Section 8). Established in 1938, HHA has a long history of addressing housing needs and community development, focusing on creating sustainable and inclusive neighborhoods. The agency generates revenue through government grants, rental income, and partnerships with private developers.

How to land this job

  • Tailor your resume to emphasize your administrative support skills, proficiency with office software like Yardi, OnBase, and HMIS, and your ability to manage scheduling and document handling efficiently as required by Houston Housing Authority.

  • Highlight your experience in customer service, telephone communication, and your ability to handle confidential information with discretion, reflecting the importance of tact and courtesy in this role.

  • Apply through multiple platforms including the Houston Housing Authority corporate website, LinkedIn, and other job boards to maximize your chances of being noticed for the Administrative Clerk position.

  • Connect with current employees in the inspection or administrative departments at Houston Housing Authority on LinkedIn; an effective ice breaker could be complimenting their recent organizational initiatives or asking about the challenges they face in managing inspection schedules.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'scheduling inspections,' 'data entry,' 'customer service,' 'Yardi system,' and 'document management' to ensure your resume passes automated screenings.

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