Job summary
Job post source
This job is directly from American Arbitration Association
Job overview
The Senior Case Administrator role at the American Arbitration Association offers an opportunity to contribute to fair dispute resolution services while developing skills in a professional environment.
Responsibilities and impact
Daily responsibilities include providing client support, managing case documentation, coordinating with various stakeholders, maintaining accurate records, collaborating with team members, and identifying process improvements.
Compensation and benefits
Competitive compensation varies by location, with salary ranges from $56,233 to $74,309, along with a comprehensive benefits program including medical, dental, retirement plans, and paid time off.
Experience and skills
Candidates should have a bachelor's degree or equivalent experience, 2-3 years in administrative or customer service roles, strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office.
Career development
The role offers opportunities for professional growth within the organization, allowing for skill development in a dynamic work environment.
Work environment and culture
The American Arbitration Association values diversity and inclusion, promoting a professional atmosphere focused on integrity and client service.
Company information
The American Arbitration Association is a recognized nonprofit organization dedicated to providing efficient dispute resolution services, known for its commitment to neutrality and integrity.
Team overview
The candidate will join a collaborative team focused on meeting departmental objectives and enhancing service quality.
Job location and travel
The position is available in multiple locations including Atlanta, Boston, Chicago, and New York City, with specific salary ranges for each location.
Application process
Interested candidates should submit their application through the provided channels, with accommodations available for those who need assistance.
Unique job features
This role distinguishes itself by offering unique opportunities to improve operational efficiency and contribute to high-quality service delivery.
Company overview
The American Arbitration Association (AAA) is a not-for-profit organization that provides services for the resolution of disputes through arbitration, mediation, and other forms of alternative dispute resolution (ADR). They generate revenue by administering cases, offering training programs, and providing ADR services to individuals, businesses, and government entities. Founded in 1926, AAA has a long history of facilitating fair and efficient dispute resolution, making it a cornerstone in the field of ADR. Their extensive panel of neutrals and global reach underscore their commitment to impartiality and expertise.
How to land this job
Position your resume to showcase your exceptional client service skills, attention to detail, and ability to manage case-related documentation, as these are key components of the Senior Case Administrator role at American Arbitration Association.
Emphasize your experience in coordinating with various stakeholders such as arbitrators, mediators, and legal counsel, as collaboration is crucial for effective case administration.
Apply through multiple channels including the American Arbitration Association's corporate website and LinkedIn to maximize your visibility and chances of landing the position.
Connect with professionals in the relevant division at American Arbitration Association on LinkedIn to inquire about the position; you might start a conversation by mentioning your interest in their work or asking about their experiences at the organization.
Optimize your resume for applicant tracking systems (ATS) by incorporating relevant keywords from the job description, such as 'case administration,' 'client service,' and 'process improvements,' to ensure your application stands out.
Jennie Johnson's Power Apply feature can streamline your job application process by tailoring your resume, identifying the best application channels, and connecting you with potential network contacts, allowing you to focus on other aspects of your job search.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.