Job summary
Job post source
This job is directly from GeBBS Healthcare Solutions
Job overview
The Client Relations Manager at GeBBS Healthcare Solutions manages client engagements focusing on deliverables and satisfaction while developing new business within existing accounts to support company growth.
Responsibilities and impact
The CRM develops solution proposals, provides coding leadership, monitors service productivity and quality, acts as liaison between clients and management, addresses escalations, participates in strategic calls, reviews staffing and quality scores, and supports presentations and cross-selling.
Experience and skills
Requires 4+ years in RCM and onshore coding services, a bachelor's degree or equivalent, strong knowledge of inpatient and outpatient revenue processes and HIM, self-motivation, client relationship skills, and excellent communication; travel up to 50% is expected.
Work environment and culture
The role supports a remote work environment with a preference for hybrid work in Dallas, Texas, emphasizing independent initiative and client-focused service in a fast-paced setting.
Job location and travel
Remote within the U.S. with preference for Dallas, Texas area and hybrid work once the office opens; travel up to 50% for client meetings or office visits.
Unique job features
The position involves significant client interaction, leadership in HIM coding, and strategic involvement in client and operations meetings, distinguishing it with opportunities for cross-selling and technology use.
Company overview
GeBBS Healthcare Solutions is a leading provider of healthcare outsourcing solutions, specializing in revenue cycle management, health information management, and risk adjustment services. They generate revenue by offering services that help healthcare providers optimize their financial performance and improve patient care through efficient management of billing, coding, and compliance processes. Founded in 2005, GeBBS has grown significantly, leveraging technology and a skilled workforce to deliver high-quality, cost-effective solutions to clients across the healthcare industry. Their commitment to innovation and excellence has positioned them as a trusted partner for healthcare organizations worldwide.
How to land this job
Position your resume to emphasize your 4+ years of experience in Revenue Cycle Management (RCM) and onshore coding services, highlighting your expertise in inpatient and outpatient revenue processes and Health Information Management (HIM).
Focus on showcasing your client relationship management skills, your ability to develop new business within existing accounts, and your experience in delivering solution proposals and presentations, as these are critical for the Client Relations Manager role at GeBBS Healthcare Solutions.
Apply through multiple channels including GeBBS Healthcare Solutions' official corporate careers site and LinkedIn to maximize your visibility and chances of securing an interview.
Connect with current employees in the Client Relations or Operations divisions at GeBBS Healthcare Solutions on LinkedIn; start conversations by referencing recent company news, asking about their experience with client engagement strategies, or inquiring how they handle challenges in a remote/hybrid work environment.
Optimize your resume for ATS by incorporating keywords such as 'Revenue Cycle Management,' 'client engagement,' 'onshore coding,' 'HIM,' 'service level agreements (SLAs),' and 'client satisfaction' to ensure your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through various platforms, tailor your resume with the right keywords, and identify LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and strategic networking.
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