Sears

Backroom/Store Support Associate

ORLANDO, FLPosted 23 days ago

Job summary

  • Job post source

    This job is directly from Sears

  • Job overview

    The Backroom/Store Support Associate at Sears is responsible for enhancing the customer experience and supporting store operations through stockroom management, merchandise handling, and floor replenishment to contribute to the store's financial performance.

  • Responsibilities and impact

    The role involves greeting customers, unloading trucks, organizing stockrooms, processing merchandise pick up and returns, performing floor replenishment, managing footwear displays, supporting sales floor resets, minor repairs, promotional ad setups, and maintaining merchandise protection standards.

  • Compensation and benefits

    The position offers a part-time hourly wage of $13.00 with no additional compensation or benefits specified.

  • Experience and skills

    Requirements include a high school diploma or equivalent, basic reading, arithmetic, communication, and internet skills, ability to lift up to 50 lbs, and preferred retail experience and organizational skills. Candidates must be 18 or older.

  • Work environment and culture

    The job emphasizes a Members First customer service approach, adherence to store standards, and a physically active work environment in a retail setting.

  • Company information

    Sears is a retail company operating under Transformco Stores, focusing on providing a variety of consumer products and services through its stores.

  • Job location and travel

    The job is located at Sears Florida Mall in Orlando, FL, with a physical store environment and no mention of remote work or travel requirements.

  • Unique job features

    The role is distinguished by its focus on both customer service and operational support within the store, including specific tasks like footwear department management and promotional ad setup.

Company overview

Sears, once a retail giant, specializes in selling a wide range of products including appliances, clothing, tools, and electronics. Founded in 1892 by Richard Warren Sears and Alvah Curtis Roebuck, the company initially gained prominence through its mail-order catalogs. Sears makes money primarily through its retail operations, both in physical stores and online, as well as through its home services division. Important history includes its merger with Kmart in 2005 and its subsequent struggles, leading to a bankruptcy filing in 2018 and ongoing efforts to restructure and revitalize the brand.

How to land this job

  • Position your resume to highlight your ability to enhance customer experience, emphasizing skills in greeting members professionally and supporting store operations such as stockroom organization and merchandise replenishment.

  • Focus on showcasing your experience or ability to handle physical tasks like lifting, organizing stock, and performing merchandise pick up and returns, as well as familiarity with inventory and promotional ad setups.

  • Apply to Sears through multiple channels including the Sears corporate careers site and LinkedIn to broaden your chances and increase visibility for the Backroom/Store Support Associate role.

  • Connect with current Sears employees in the sales support or store operations divisions on LinkedIn; use ice breakers like commenting on recent store events, asking about the team culture, or inquiring about tips for success in the role.

  • Optimize your resume for ATS by including keywords from the job description such as 'stockroom organization,' 'merchandise replenishment,' 'customer service,' 'inventory adjustments,' and 'promotional ad setup' to ensure it passes automated screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant Sears contacts on LinkedIn, saving you time and increasing your chances of landing the job.

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