AireSpring

Manager, Information Technology (IT)

HOUSTON, TXPosted 21 days ago

Job summary

  • Job post source

    This job is directly from AireSpring

  • Job overview

    The Manager, Information Technology (IT) at AireSpring leads IT operations in a telecommunications environment, ensuring system performance and security for a global workforce.

  • Responsibilities and impact

    The role involves managing the IT Helpdesk team, overseeing enterprise IT infrastructure, ensuring cybersecurity compliance, supporting telecom IT systems, and handling vendor and team management.

  • Compensation and benefits

    The position offers a comprehensive benefits package including a 401(k) retirement plan, health, dental, and vision insurance, cell phone discounts, and gym membership discounts.

  • Experience and skills

    Candidates should have a bachelor's degree in IT or related field, 8+ years of IT operations experience with 3+ years in management, expertise in Windows/Linux servers, Active Directory, cloud services, networking, and helpdesk tools; telecom experience and regulatory knowledge are preferred.

  • Work environment and culture

    AireSpring values integrity, reliability, and personalized service, fostering a dynamic, high-growth, and highly technical work environment.

  • Company information

    AireSpring, founded in 2001, is a family-owned provider of cloud communications, managed connectivity, and security services with over 22,000 enterprise locations served globally and numerous industry awards.

  • Team overview

    The candidate will lead a high-performing IT support and infrastructure team, managing hiring, mentoring, and vendor relationships.

  • Unique job features

    This role uniquely combines IT infrastructure leadership with telecom operations support, requiring hands-on technical expertise and management in a fast-paced telecom setting.

Company overview

AireSpring is a leading managed services provider specializing in cloud communications and connectivity solutions. They generate revenue by offering a range of services including unified communications, managed connectivity, and network security to businesses of all sizes. Founded in 2001, AireSpring has grown significantly, earning numerous industry awards for innovation and customer service. Their comprehensive solutions help businesses streamline operations and enhance productivity through reliable, scalable technology.

How to land this job

  • Position your resume to highlight your leadership in IT operations within telecommunications, emphasizing your experience managing helpdesk teams, infrastructure, and security in fast-paced environments.

  • Focus on showcasing technical expertise with Windows/Linux servers, Active Directory, cloud platforms (Azure, AWS), and network security tools like firewalls and VPNs, as these are crucial for AireSpring's IT Manager role.

  • Apply through multiple channels including AireSpring's corporate careers page and LinkedIn to maximize your exposure and chances of being noticed.

  • Connect with IT and telecom professionals at AireSpring on LinkedIn; use ice breakers such as commenting on AireSpring's recent industry awards, or asking about their approach to ITIL processes and telecom infrastructure.

  • Optimize your resume for ATS by incorporating specific keywords from the job description such as 'ITIL', 'Active Directory', 'VMware', 'firewalls', 'telecom IT', and 'cloud infrastructure' to ensure it passes automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify relevant LinkedIn contacts to network with, freeing you to focus on interview preparation and skill development.

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