Job summary
Job post source
This job is directly from Medicus IT
Job overview
The Technical Account Manager at Medicus IT ensures successful delivery of managed IT services to healthcare clients by acting as a trusted advisor and bridging technical and client needs.
Responsibilities and impact
The TAM manages client relationships, provides technical guidance, troubleshoots issues, leads onboarding, collaborates with internal teams, manages budgets, and drives client success through proactive communication and support.
Experience and skills
Candidates need 5-7 years in IT support or related roles, 3-5 years in project management or leadership, with preferred technical certifications and strong IT infrastructure, networking, and cybersecurity knowledge.
Company overview
Medicus IT is a leading provider of managed IT services specializing in the healthcare sector. They offer comprehensive solutions including cybersecurity, cloud services, and compliance management to ensure healthcare organizations operate efficiently and securely. The company generates revenue through subscription-based service models and customized IT solutions tailored to client needs. Founded in 2004, Medicus IT has grown significantly, acquiring several smaller IT firms to expand its footprint and capabilities. Their focus on healthcare IT makes them a critical partner for medical practices and healthcare providers aiming to enhance their technological infrastructure.
How to land this job
Position your resume to highlight your experience managing IT client relationships, especially in healthcare, emphasizing your ability to bridge technical and business needs as a Technical Account Manager at Medicus IT.
Emphasize your skills in IT infrastructure, networking, cybersecurity, cloud technologies, and your history of providing technical support and consulting within managed services environments.
Apply through multiple channels including Medicus IT's corporate careers page, LinkedIn job postings, and relevant healthcare IT job boards to maximize your application visibility.
Connect on LinkedIn with current Technical Account Managers or service delivery team members at Medicus IT; start conversations by referencing recent healthcare IT trends or asking how the team integrates technical solutions with client business goals.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client relationship management,' 'technical support,' 'networking,' 'cybersecurity,' 'cloud technologies,' and 'managed IT services' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume for ATS, and identify LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and client engagement strategies.
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