Job summary
Job post source
This job is directly from Extra Space Storage
Job overview
The Assistant Store Manager supports daily operations at self-storage locations, ensuring cleanliness and operational excellence while building customer relationships and managing accounts.
Responsibilities and impact
The role involves maintaining customer relationships, maximizing sales through rentals and supplies, ensuring site cleanliness and safety, handling cash and payments, resolving customer issues, and supporting company culture across multiple stores.
Compensation and benefits
The position offers $15.00 - $17.00/hr plus monthly incentives, paid time off, 401(k) match, medical benefits with HSA contributions, wellness rewards, and various employee discounts.
Experience and skills
Candidates need 1+ year of customer-facing experience, sales experience preferred, a valid driver's license with vehicle access (except NYC), and a high school diploma or GED; college education is a plus.
Career development
The company offers growth opportunities throughout the U.S. and a supportive culture for career advancement.
Work environment and culture
Extra Space Storage promotes a work/life balance with a 5-day workweek ending by 6pm, a strong company culture, and values diversity and inclusion.
Company information
Extra Space Storage is the largest self-storage company in the U.S. with over 4,000 stores nationwide, known for reliability and customer service.
Team overview
The Assistant Store Manager works under the District and Store Managers, supporting multiple stores within a district.
Job location and travel
The job involves working at multiple store locations within a district, with day shifts only and Sundays off.
Application process
Applicants are encouraged to apply online at careers.extraspace.com; current employees should apply through Jobs Hub in Workday.
Unique job features
The job features a structured sales process, physical and indoor/outdoor duties, and opportunities to work across multiple stores with a focus on customer service and operational standards.
Company overview
Extra Space Storage, Inc. is a leading self-storage company in the United States, specializing in offering secure and convenient storage solutions for personal and business needs. They generate revenue through rental fees for storage units, as well as ancillary services like insurance and packing supplies. Founded in 1977, the company has grown significantly through strategic acquisitions and partnerships, now managing thousands of facilities nationwide. Their commitment to customer service and innovative technology has solidified their position as a top player in the self-storage industry.
How to land this job
Position your resume to emphasize customer relationship building, sales experience, and operational support skills, as these are key for the Assistant Store Manager role at Extra Space Storage.
Highlight your ability to maintain high standards of cleanliness and safety, manage cash transactions, and handle customer concerns effectively to align with the job’s daily responsibilities.
Apply through multiple platforms including Extra Space Storage’s corporate career site, LinkedIn, and other job boards where this position is posted to maximize your application reach.
Connect with current employees or managers in the Extra Space Storage district or store management teams on LinkedIn; use ice breakers like commenting on the company’s growth or asking about their experience managing multiple store locations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer relationships,' 'sales objectives,' 'cash handling,' 'site safety inspections,' and 'operational excellence' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying on various sites, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and other job search activities.
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