Job summary
Job post source
This job is directly from Lithia & Driveway
Job overview
The Service Advisor role at Lithia & Driveway involves delivering exceptional customer service in an automotive dealership setting, contributing to a high-performing team and supporting the service department's success.
Responsibilities and impact
The Service Advisor is expected to provide excellent customer service, communicate effectively, manage service appointments, and work efficiently in a fast-paced environment to support dealership operations.
Compensation and benefits
The position offers a competitive salary range of $66,000 to $114,000 including commissions and bonuses, along with medical, dental, vision plans, paid holidays, PTO, disability insurance, life insurance, 401(k), employee stock purchase plan, vehicle purchase discounts, and wellness programs.
Experience and skills
Candidates must have at least 2 years of Service Advisor experience, with Toyota experience and CDK knowledge as a plus, strong communication skills, organizational ability, and bilingual skills are preferred.
Career development
Lithia & Driveway provides access to the Lithia Learning Center for professional growth and development opportunities within the company.
Work environment and culture
The company emphasizes a drug-free, equal opportunity workplace valuing diversity and inclusion, with a dynamic and fast-paced work environment focused on teamwork and customer satisfaction.
Company information
Lithia & Driveway is a dealership group passionate about cars and customer service, operating multiple dealerships including DCH Toyota of Oxnard, offering automotive sales and related services.
Team overview
The candidate will join a high-performing team within the dealership service department, working alongside experienced automotive professionals.
Job location and travel
The job is located at DCH Toyota Scion of Oxnard dealership, with no specific mention of remote work or travel requirements.
Unique job features
The role includes commission and bonus incentives based on sales and service performance, along with unique benefits like vehicle purchase discounts and access to a dedicated learning center.
Company overview
Lithia & Driveway is a leading automotive retailer in North America, specializing in the sale of new and used vehicles, financing, insurance, and automotive repair services. The company generates revenue through vehicle sales, service contracts, and after-sales services. Founded in 1946, Lithia has expanded significantly through strategic acquisitions and now operates hundreds of dealerships across the United States. Their innovative Driveway platform enhances the customer experience by offering online car buying and selling, reflecting their commitment to integrating technology with traditional automotive retail.
How to land this job
Tailor your resume to highlight at least 2 years of Service Advisor experience, emphasizing any Toyota dealership experience and your track record of exceptional customer service, as these are key requirements for Lithia & Driveway.
Showcase your organizational skills and your proficiency in both written and verbal communication to align with the job’s demand for excellent interpersonal abilities in a fast-paced environment.
Apply through multiple platforms such as Lithia & Driveway’s corporate career site and LinkedIn to maximize your exposure and increase your chances of landing the role.
Connect with current Service Advisors or managers at Lithia & Driveway on LinkedIn; start conversations by complimenting recent company achievements or asking about their experience working with Toyota services to build rapport.
Optimize your resume with keywords like 'Service Advisor,' 'customer service,' 'Toyota,' 'CDK,' and 'bilingual' if applicable, to ensure it passes ATS screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job portals, and find LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.