Property Soar

Entry Level Customer Service Assistant

CHARLOTTE, NCPosted 22 days ago

Job summary

  • Job post source

    This job is directly from Property Soar

  • Job overview

    The Entry Level Customer Service Assistant at Property Soar supports client interactions as the first point of contact, enhancing client satisfaction and contributing to the company's service quality.

  • Responsibilities and impact

    The role involves handling client inquiries via calls and emails, providing accurate service information, maintaining client records, scheduling appointments, supporting senior staff, and ensuring a positive customer service environment.

  • Compensation and benefits

    The position offers a competitive salary range of $50,000 to $55,000 annually, health, dental, and vision insurance options, paid training, paid time off, holidays, and opportunities for professional growth.

  • Experience and skills

    Candidates should have a high school diploma or equivalent, strong communication and interpersonal skills, basic computer proficiency, and a customer-focused mindset; previous customer service experience and higher education are preferred but not required.

  • Career development

    The job provides opportunities for growth and professional development within a supportive and inclusive environment.

  • Work environment and culture

    The company promotes a supportive and inclusive work environment with paid training and onboarding to help new employees succeed.

Company overview

Property Soar is a prominent real estate management company that specializes in providing innovative property solutions for both residential and commercial clients. The company is known for its forward-thinking approach to property management and development services, focusing on enhancing client experiences and delivering exceptional service. Property Soar generates revenue through its comprehensive management services, which include handling property operations, client services, and community-focused events. The firm is committed to maintaining high standards in property management, ensuring that both clients and communities benefit from its expertise and dedication.

How to land this job

  • Tailor your resume to emphasize strong communication skills, customer service orientation, and your ability to manage inquiries professionally, as these are key for the Entry Level Customer Service Assistant role at Property Soar.

  • Highlight any experience or skills related to handling calls, emails, scheduling, and maintaining accurate records, even if gained through volunteer work or academic projects, to align with the job responsibilities.

  • Apply through multiple platforms including Property Soar's corporate careers page, LinkedIn, and other job boards to maximize your application visibility.

  • Connect with current employees in the customer service or client relations departments at Property Soar on LinkedIn; start conversations by complimenting recent company initiatives or asking about their experience working in customer service at Property Soar.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'client inquiries,' 'scheduling appointments,' 'problem-solving,' and 'MS Office' to ensure your resume passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailored resume submissions, find multiple application channels, and identify LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and skill development.

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.