Job summary
Job post source
This job is directly from Jefferson Bank
Job overview
The Application Support Manager at Jefferson Bank oversees the administrative and technical support for the bank's application systems, ensuring smooth operations and enhancing user experience.
Responsibilities and impact
The role involves managing software implementations, updates, troubleshooting technical issues, liaising between departments and vendors, leading the application support team, managing budgets, and ensuring compliance with regulations.
Experience and skills
Requires 5 years in banking or financial institutions, 3 years management and IT support experience, proficiency with Microsoft programs and Adobe Acrobat, and strong organizational and communication skills; project management and vendor experience preferred.
Work environment and culture
Jefferson Bank promotes a fast-paced office environment with emphasis on confidentiality, effective communication, and professional development within the application support team.
Company information
Jefferson Bank is a financial institution committed to equal employment opportunity and affirmative action, focusing on banking services and technology support.
Team overview
The candidate will lead and mentor the application support team, fostering high performance and professional growth.
Unique job features
The position includes responsibilities like disaster recovery testing, business continuity planning, and managing vendor relationships, distinguishing it from typical application support roles.
Company overview
Jefferson Bank is a financial institution that provides a wide range of banking services including personal and business banking, loans, mortgages, and investment services. The bank generates revenue primarily through interest on loans, fees for services, and investment income. Founded in the mid-20th century, Jefferson Bank has established itself as a community-focused bank with a strong emphasis on customer service and local engagement. Over the years, it has expanded its offerings to include digital banking solutions, reflecting its commitment to innovation and adapting to changing consumer needs.
How to land this job
Tailor your resume to emphasize your leadership experience in managing application support teams and coordinating with third-party vendors, highlighting your ability to oversee software implementations and system maintenance in a banking environment.
Focus on showcasing your technical expertise with distributed technologies, system administration, and proficiency in Microsoft Office and Adobe Acrobat, as well as your experience in troubleshooting and resolving application-related issues.
Apply through multiple channels including Jefferson Bank's corporate careers page and LinkedIn to maximize your chances of being noticed by recruiters and hiring managers.
Connect with current Application Support or IT management staff at Jefferson Bank on LinkedIn; use ice breakers like commenting on recent software upgrades the bank has implemented or asking about their approach to disaster recovery testing.
Optimize your resume for ATS by incorporating keywords from the job description such as 'application support,' 'software enhancements,' 'disaster recovery,' 'vendor management,' and 'business continuity plan' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify relevant LinkedIn contacts for networking, and ensure your resume is optimized for ATS, letting you focus your energy on interview preparation and skill enhancement.
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