Job summary
Job post source
This job is directly from Planet Fitness, as indicated by the detailed company-specific benefits and franchise employment note.
Job overview
The Member Services Representative role at Planet Fitness is a part-time weekend position focused on delivering exceptional customer service to members and guests, ensuring a welcoming and supportive gym environment.
Responsibilities and impact
The role involves greeting members, answering phones, signing up new members, handling POS transactions, maintaining club cleanliness, and responding to member inquiries to support a positive member experience.
Compensation and benefits
The job offers medical, dental, vision insurance, paid time off, free Black Card membership, 401(k) and Roth retirement plans, flexible spending accounts, and other insurance benefits.
Experience and skills
Applicants should have exceptional customer service skills, be at least 18 years old, have a high school diploma or GED, and preferably prior customer service experience; bilingual English/Spanish is encouraged.
Career development
Training and development opportunities are provided to support employee growth within the company.
Work environment and culture
The company promotes a positive, upbeat, and professional atmosphere focused on creating a healthier community and a judgement-free environment.
Company information
Planet Fitness is a fitness franchise focused on providing a welcoming gym experience; franchise employees are employed by franchisees, not the corporate headquarters.
Job location and travel
The position is for weekend shifts on Saturdays and Sundays from 9am to 6pm, with a note about Utah locations participating in E-Verify.
Unique job features
The job includes unique perks like a free Black Card gym membership and requires CPR/AED certification to handle medical emergencies.
Company overview
First National Bankers Bank (FNBB) is a correspondent banking institution that provides a range of financial services exclusively to community banks. Established in 1984 and headquartered in Baton Rouge, Louisiana, FNBB supports its clients by offering services such as credit, investment solutions, operational support, and compliance assistance. The bank generates revenue by serving as a trusted intermediary and service provider for smaller banks, helping them enhance their operations and meet regulatory requirements. FNBB’s history reflects its commitment to empowering community banks, fostering regional economic growth, and maintaining strong client relationships through tailored banking solutions.
How to land this job
Tailor your resume to highlight exceptional customer service skills, bilingual abilities (English/Spanish), and experience handling front desk activities such as greeting members, answering phones, and using POS systems, as these are key responsibilities for the Member Services Rep position at First National Bankers Bank.
Emphasize your reliability, punctuality, and ability to maintain a positive, professional attitude under pressure, alongside any prior customer service experience and any CPR/AED certification or willingness to obtain it.
Apply through multiple channels including First National Bankers Bank's official corporate career site, LinkedIn, and other job boards where this position is posted to maximize your application visibility.
Connect with current employees or managers in the Member Services or Customer Service division at First National Bankers Bank on LinkedIn. Ice breakers for direct messaging could include complimenting their commitment to exceptional member experiences or asking about the team culture during weekend shifts.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'POS system,' 'bilingual,' 'CPR/AED certification,' and 'member experience' to ensure your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored resume customization, find multiple application portals, and identify LinkedIn connections to network with, saving you time and increasing your chances of landing the weekend Member Services Rep role.
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