BillFixers (acquired by Experian)

Senior Implementation Specialist - Remote

REMOTEPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Experian, as indicated by the detailed company information and direct reporting structure.

  • Job overview

    The Senior Implementation Specialist at Experian leads complex implementation projects, ensuring successful integration of Experian's products and enhancing client experiences within the Employer Services portfolio.

  • Responsibilities and impact

    The role involves prioritizing implementation tasks, presenting project plans and product features, collaborating with cross-functional teams, and managing multiple complex client implementations to meet project timelines and goals.

  • Compensation and benefits

    The position offers a competitive compensation package with bonuses, full medical, dental, vision coverage, matching 401K, fully remote work, and flexible time off including volunteer time, vacation, sick leave, and paid holidays.

  • Experience and skills

    Candidates should have a Bachelor's degree or equivalent, over 5 years in Implementation, Professional Services, or Consulting, project management experience focused on timelines and closure, and experience managing complex implementations and client data or API interfaces.

  • Career development

    Experian emphasizes employee development through a people-first culture, offering opportunities for growth, collaboration, and recognition within a global, innovative company.

  • Work environment and culture

    Experian promotes a diverse, inclusive, and award-winning work environment focused on work/life balance, authenticity, wellness, and community involvement, supporting employees to bring their whole selves to work.

  • Company information

    Experian is a global data and technology company with 22,500 employees across 32 countries, specializing in data analytics and software to serve multiple industries including financial services and healthcare, and is listed on the London Stock Exchange.

  • Team overview

    The Senior Implementation Specialist reports to the Manager of Implementations and works closely with Development, Product, Sales, Legal, Compliance, and Marketing teams to deliver client solutions.

  • Job location and travel

    This is a fully remote position, allowing work from any location with flexible scheduling options.

  • Unique job features

    The role is distinguished by its strategic influence on process evolution, cross-functional collaboration, and the opportunity to work with a leading global data company recognized for innovation and employee satisfaction.

Company overview

BillFixers is a service that negotiates lower rates on household bills such as cable, internet, and phone on behalf of consumers, earning revenue by taking a percentage of the savings they achieve for clients. Founded in 2014, the company leverages negotiation expertise and industry knowledge to secure better deals from service providers, making it easier for customers to save money without direct involvement. In 2022, BillFixers was acquired by Experian, a global leader in consumer credit reporting and financial services, expanding Experian’s suite of consumer financial tools. The acquisition reflects Experian’s commitment to helping consumers manage and optimize their finances more effectively. Understanding BillFixers’ mission and its integration into Experian’s broader offerings can be valuable for candidates seeking roles focused on consumer advocacy or financial technology.

How to land this job

  • Position your resume to highlight your extensive experience in implementation, professional services, or consulting, emphasizing project management skills focused on timelines and project closure.

  • Showcase your ability to manage multiple complex implementations for medium to large enterprise clients, including experience with client data files or API interfaces.

  • Emphasize your technical knowledge and capability to build exceptional client experiences, as well as your skill in presenting project plans and product features effectively.

  • Apply through multiple channels such as BillFixers’ corporate site (now Experian) and LinkedIn to maximize your visibility for the Senior Implementation Specialist role.

  • Connect with current team members in the Implementation or Employer Services divisions on LinkedIn; use ice breakers like commenting on recent product launches or asking about their experience collaborating across teams.

  • Optimize your resume for ATS by including keywords from the job description such as 'implementation,' 'project management,' 'API interfaces,' 'client data files,' and 'cross-functional collaboration' to ensure it passes initial screenings.

  • Leverage Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application portals, and discover relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.

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