Luckin Coffee

Store Manager

MANHATTAN, NYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Luckin Coffee

  • Job overview

    The Store Manager will oversee daily operations at Luckin Coffee, ensuring smooth store functioning and exceptional customer service.

  • Responsibilities and impact

    Daily responsibilities include managing staff, executing opening and closing duties, recruiting, cost management, and delivering excellent customer service.

  • Compensation and benefits

    The salary ranges from $64,000.00 to $73,600.00 per year, with benefits including 401(k) matching, dental and health insurance, paid time off, and vision insurance.

  • Experience and skills

    Candidates should have a diploma and at least 2 years of supervisory experience, with the ability to work flexible hours in a fast-paced environment.

  • Company information

    Luckin Coffee is focused on providing high-quality coffee and exceptional customer service, aiming to enhance the retail coffee experience.

  • Job location and travel

    The job requires working on the road, indicating a mobile or flexible work environment.

Company overview

Luckin Coffee is a Chinese coffee company that specializes in offering high-quality, affordable coffee and beverages through a tech-driven, app-based retail model. Founded in 2017, it rapidly expanded by leveraging its mobile app for seamless ordering and delivery, focusing on convenience and accessibility. The company generates revenue through its extensive network of self-operated stores and partnerships, emphasizing digital payments and promotions to attract customers. Despite a major accounting scandal in 2020, Luckin successfully restructured and regained investor confidence, becoming a significant competitor to global coffee chains like Starbucks in China. Its innovative approach and resilience have positioned it as a leader in China's fast-growing coffee market.

How to land this job

  • Tailor your resume to highlight your leadership experience in retail management, emphasizing your ability to oversee daily operations and manage staff effectively, as these are crucial for the Store Manager role at Luckin Coffee.

  • Showcase your commitment to exceptional customer service and your skills in training and coaching staff to enhance team performance, aligning with the job's focus on delivering legendary customer service.

  • Apply through multiple platforms, including Luckin Coffee's corporate site and LinkedIn, to maximize your chances of being noticed for the Store Manager position.

  • Connect with current employees in the retail division at Luckin Coffee on LinkedIn to learn more about the company culture and the specific qualities they value in a Store Manager.

  • Potential ice breakers could include discussing your passion for coffee, asking about their experience with Luckin Coffee, or inquiring about the team's approach to customer service.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'leadership,' 'customer service,' 'staff management,' and 'inventory checks' to ensure your application passes initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can streamline your job application process, ensuring your resume is tailored, identifying the best channels to apply through, and helping you connect with relevant professionals at Luckin Coffee.

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