Job summary
Job post source
This job is directly from LingaTech
Job overview
The Desktop Support Analyst role at LingaTech provides centralized technical support and asset management across multiple agencies, ensuring consistent IT standards and security.
Responsibilities and impact
The analyst will provide Level 2 support for hardware and software, coordinate IT initiatives, manage IT asset replacements and documentation, troubleshoot complex issues, and use tools like ServiceNow and SCCM for asset and incident management.
Experience and skills
Requires at least 1 year of system administration experience, a 4-year college degree or equivalent, and the ability to pass a background check.
Job location and travel
The position is onsite in Harrisburg, PA, with a contract length of 1 year.
Unique job features
The role involves hands-on imaging and configuration of desktops and laptops, supporting video conferencing setups, and maintaining detailed technical documentation.
Company overview
LingaTech, founded in 2012, is a family-owned IT firm based in Camp Hill, Pennsylvania. It is a Minority Business Enterprise (MBE) and Small Diverse Business (SDB) certified company, specializing in systems software development services. With a revenue of $6 million and around 30 employees, LingaTech provides a range of IT services including lead development, analysis, coding, testing, quality assurance, and production releases. The company is committed to delivering high-end consulting services to both private and public sector clients to help them achieve their IT goals.
How to land this job
Position your resume to highlight hands-on experience with hardware and software troubleshooting, imaging, and asset management, as these are core duties for the Desktop Support Analyst role at LingaTech.
Emphasize your familiarity with tools like ServiceNow, SCCM, and Active Directory, along with your ability to manage user accounts, security updates, and IT asset lifecycle processes.
Apply through multiple channels such as LingaTech's official corporate careers page, LinkedIn, and other job boards where the position is listed to maximize your chances of being seen.
Connect with current IT support staff or team members in the Harrisburg division of LingaTech on LinkedIn; start your message by referencing a recent IT initiative at LingaTech or asking about the challenges they face in managing multi-agency support.
Optimize your resume for ATS by including keywords from the job description such as 'Level 2 support,' 'ServiceNow,' 'SCCM,' 'imaging,' 'Active Directory,' and 'IT asset management' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate targeted applications, resume optimization for ATS, and LinkedIn networking efforts, allowing you to focus more on preparing for interviews and skill enhancement.
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