Blue Cross Blue Shield Association

Senior Director, Digital Workplace Experience

CHICAGO, ILPosted 19 days ago

Job summary

  • Job post source

    This job is directly from Blue Cross Blue Shield Association

  • Job overview

    The Senior Director, Digital Workplace Experience leads the development and implementation of BCBSA's digital workplace strategy to enhance employee productivity, collaboration, and user experience across on-premise, cloud, and SaaS environments.

  • Responsibilities and impact

    The role involves overseeing integrated digital solutions for a hybrid work environment, driving technology innovation, strategic leadership, change management, cross-functional collaboration, security, and people leadership to improve digital engagement and user adoption.

  • Compensation and benefits

    The salary range is $174,911.31 to $286,461.89 with eligibility for annual bonus incentives. Benefits include paid time off, 11 holidays, medical/dental/vision insurance, 401(k) matching, and a lifestyle spending account.

  • Experience and skills

    Requires 12+ years of progressive leadership in IT, digital transformation, or workplace technology, with expertise in enterprise digital workplace delivery, collaboration ecosystems, strategic leadership, stakeholder engagement, communication, and team development.

  • Career development

    The role offers opportunities for strategic leadership growth, managing a large budget and team, and influencing enterprise-wide digital workplace transformation.

  • Work environment and culture

    The company fosters a positive, inclusive work environment focused on innovation, collaboration, and empowering employees through technology.

  • Company information

    Blue Cross Blue Shield Association is a major health insurance organization focused on digital transformation to enhance employee and organizational success.

  • Team overview

    The candidate will lead a team of 15+ external partners and collaborate closely with functional leaders across HR, Facilities, Security, and IT.

  • Unique job features

    This role uniquely oversees a $20M budget and leads the integration of advanced collaboration tools and AI-driven productivity technologies to create a seamless hybrid work experience.

Company overview

Blue Cross Blue Shield Association (BCBSA) is a federation of 34 independent, community-based and locally operated Blue Cross and Blue Shield companies. They provide health insurance to over 106 million members across the United States, making money through premiums paid by individuals, employers, and government programs. Founded in 1929, BCBSA has a rich history of pioneering health insurance and continues to play a significant role in shaping healthcare policy and delivery.

How to land this job

  • Position your resume to highlight extensive leadership in digital workplace strategy, focusing on hybrid work environments and employee productivity enhancements as outlined by Blue Cross Blue Shield Association's needs.

  • Emphasize experience with enterprise-scale digital workplace programs, collaboration tools like Microsoft 365 and Teams, endpoint management, and AI-driven productivity solutions to align with the job’s technology innovation requirements.

  • Apply through multiple channels including Blue Cross Blue Shield Association’s corporate career site and LinkedIn to maximize your application’s visibility and reach.

  • Connect with current employees in the Digital Workplace or IT leadership divisions at Blue Cross Blue Shield Association on LinkedIn; start conversations with ice breakers such as commenting on recent digital transformation initiatives they shared or asking how they see emerging technologies shaping the employee experience.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'digital workplace strategy,' 'hybrid work environment,' 'collaboration tools,' 'endpoint management,' 'AI-driven productivity,' and 'strategic leadership' to ensure it passes screening algorithms.

  • Leverage Jennie Johnson's Power Apply feature to automate tailoring your resume, identify the best application platforms, and find relevant LinkedIn contacts, allowing you to focus your time on strategic networking and interview preparation.

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