Job summary
Job post source
This job is directly from Cenlar FSB
Job overview
The Manager, Client Asset (loan) Resolution at Cenlar FSB oversees high risk loan casework to assess and mitigate risks, ensuring client asset issues are resolved effectively while protecting the company's interests.
Responsibilities and impact
The role involves reviewing sensitive client casework, interacting with clients and internal teams to manage risk cases, negotiating compromises, maintaining control logs, overseeing servicing of owned assets, preparing reports, and leading team members to improve servicing strategies and risk controls.
Compensation and benefits
The position offers a salary range of $95,599 to $152,003 annually, with benefits including paid medical, dental, life insurance, 401(k), tuition assistance, and opportunities for training and professional advancement.
Experience and skills
Candidates should have a bachelor's degree or equivalent experience, 10+ years in mortgage servicing leadership, extensive mortgage banking knowledge, strong organizational and communication skills, expertise in default servicing, regulatory requirements, mortgage documents, and risk assessment, plus proficiency with Black Knight System and servicing guidelines.
Career development
Cenlar promotes from within and offers continuous professional growth opportunities, training, and advancement within the company.
Work environment and culture
Cenlar values respect, trust, integrity, and care, fostering a drug-free, equal opportunity workplace with a promote-from-within philosophy.
Company information
Cenlar FSB is the nation's leading mortgage loan subservicer known for its strong values and commitment to employee growth and client service excellence.
Team overview
The manager leads a team focused on high risk loan casework, collaborating with operations, legal, client management, and credit risk teams to address client asset issues effectively.
Unique job features
This role uniquely combines risk management, client interaction, and leadership in mortgage servicing, with a focus on mitigating high-profile servicing errors and improving long-term servicing strategies.
Company overview
Cenlar FSB is a leading mortgage loan subservicer in the United States, providing comprehensive loan servicing solutions to banks, credit unions, and mortgage companies. They generate revenue through subservicing fees, interest income, and ancillary services related to mortgage servicing. Founded in 1958, Cenlar has a long history of innovation in the mortgage servicing industry and is known for its robust technology platform and customer-centric approach.
How to land this job
Position your resume to highlight your extensive mortgage servicing leadership experience and your deep understanding of default servicing areas, loan closing, and escrow operations, as these are critical for the Manager, Client Asset Resolution role at Cenlar FSB.
Emphasize your expertise with regulatory requirements, mortgage documents, and servicing guidelines from Fannie Mae, Freddie Mac, FHA, VA, USDA, and Ginnie Mae, along with your skills in risk assessment and operational controls.
Apply through multiple platforms including Cenlar FSB’s official corporate careers page and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with professionals in Cenlar’s client management, portfolio management, or risk mitigation teams on LinkedIn; use ice breakers like commenting on recent company news about risk management improvements or asking about their experience with high-risk loan casework.
Optimize your resume for ATS by incorporating keywords such as 'mortgage servicing leadership,' 'risk mitigation,' 'Black Knight System,' 'loan level risk casework,' and 'regulatory compliance' to pass automated screenings effectively.
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