Job summary
Job post source
This job is from a recruiting firm hiring for a separate company, as Lensa is promoting a position for Conduent.
Job overview
The Maven Java Support Engineer role involves providing technical support and production services for Maven Java software, ensuring client issues are resolved efficiently to maintain smooth operations.
Responsibilities and impact
The engineer will collaborate with support and QA teams, use Jira for issue tracking within SLAs, provide after-hours support, travel as needed, and handle tasks like issue resolution, builds, software migrations, escrow packaging, and security scans.
Experience and skills
Candidates need a Bachelor's in Software Development and 4+ years of Java development experience, strong problem-solving skills, customer service abilities, and proficiency in Java/J2EE, SQL, JavaScript, and XML; knowledge of public health is preferred.
Company information
Lensa is a job search engine using machine learning to match candidates with companies based on skills and goals, while the role is for Conduent, a separate company.
Job location and travel
The position is remote with potential travel to client or company sites as required.
Unique job features
The role includes after-hours support and involves working with various teams and technologies, emphasizing production support and client service.
Company overview
Jobright.ai is a technology company focused on leveraging artificial intelligence to streamline and enhance the job search and recruitment process for both candidates and employers. The company generates revenue primarily through subscription-based services and partnerships with organizations seeking to optimize hiring, offering tools such as AI-powered resume analysis, job matching, and interview preparation. Founded to address inefficiencies in traditional recruitment, Jobright.ai has positioned itself as an innovator in the HR tech space, emphasizing automation and data-driven insights. Notable milestones include the launch of its proprietary AI algorithms and collaborations with major job boards and corporate clients. Candidates should be aware of Jobright.ai’s commitment to ethical AI practices and its rapidly evolving product suite.
How to land this job
Position your resume to showcase your 4+ years of Java software development experience, emphasizing your skills in JAVA/J2EE, SQL, and related web technologies like JavaScript and XML to align with the Maven Java Support Engineer role.
Highlight your ability to manage multiple projects, provide exceptional customer service, and work collaboratively with cross-functional teams, as these are key responsibilities mentioned in the job description.
Apply through multiple channels including Jobright.ai's corporate career site and LinkedIn to maximize your chances of being noticed for this remote role.
Connect with current Support Engineers or Maven Core Engineers at Jobright.ai on LinkedIn; you can start conversations by asking about their experience with Jira issue tracking or how they handle after-hours support challenges.
Optimize your resume for ATS by incorporating keywords such as 'Java Support Engineer,' 'JIRA,' 'production support,' 'issue ticket resolution,' and 'software release builds' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify the best application channels, and find relevant LinkedIn contacts, allowing you to focus on preparing for interviews and skill development.
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