IT Support Senior Technician
ABILENE, TXPosted 24 days ago
Job summary
Job post source
This job is directly from Texas Tech University Health Sciences Center
Job overview
The IT Support Senior Technician at Texas Tech University Health Sciences Center provides expert-level technical support and manages IT projects to enhance hardware and software systems supporting institutional initiatives.
Responsibilities and impact
The role involves providing software and hardware support to students, staff, and faculty, managing IT projects, maintaining equipment inventory, supporting web conferencing and online meetings, and collaborating on infrastructure upgrades and office expansions.
Compensation and benefits
The position offers a monthly pay grade range from 4000 to 11000, health insurance at no cost for full-time employees, paid time off, retirement plans, wellness programs, and additional perks such as gym memberships and discounts on travel and entertainment.
Experience and skills
Candidates must have a bachelor's degree with relevant coursework plus seven years of related experience or equivalent education and experience totaling eleven years; preferred skills include strong communication, independent work ability, proficiency in PC and Apple hardware/software, and a proactive attitude.
Career development
The company supports lifelong learning programs, recognition initiatives, and health and wellness programs to foster personal and professional growth.
Work environment and culture
Texas Tech University Health Sciences Center promotes a positive, values-based culture focused on innovation, support, and putting people first in a collaborative academic and healthcare environment.
Company information
Texas Tech University Health Sciences Center is a leading health education institution in Texas, known for graduating a large number of healthcare professionals and providing extensive clinical services across many counties.
Job location and travel
The job requires travel up to 25% to locations including Dallas/Mansfield, San Antonio, and Austin, with work primarily in Texas Tech University Health Sciences Center facilities.
Application process
Applicants must submit a cover letter and resume/CV, with optional professional or personal references; specific application deadlines and instructions are not provided.
Unique job features
The role includes maintaining Dell certifications, supporting student engagement tools, managing multiple campus equipment, and participating in significant institutional projects and IT infrastructure upgrades.
Company overview
Texas Tech University Health Sciences Center (TTUHSC) is a public academic health institution that focuses on educating healthcare professionals and conducting research to improve healthcare delivery. They generate revenue through tuition, research grants, and healthcare services provided by their affiliated clinics and hospitals. Established in 1969, TTUHSC has expanded its reach with multiple campuses across Texas, emphasizing interprofessional education and community health initiatives.
How to land this job
Position your resume to highlight your extensive experience in IT hardware and software support, emphasizing your ability to troubleshoot and maintain systems in an academic healthcare environment like Texas Tech University Health Sciences Center.
Focus on showcasing your project management skills, especially in coordinating IT projects that impact multiple departments, along with your proficiency in supporting AV and web conferencing technologies.
Apply through multiple channels including the Texas Tech University Health Sciences Center's official careers page and LinkedIn to maximize your application visibility.
Connect with current IT staff or faculty within the School of Nursing or broader IT division at TTUHSC on LinkedIn, using ice breakers such as asking about recent technology upgrades or sharing your enthusiasm for supporting healthcare education through IT.
Optimize your resume for ATS by incorporating keywords from the job description such as 'hardware troubleshooting,' 'software support,' 'Dell certifications,' 'project management,' and 'IT orientation,' ensuring your resume passes initial screenings effectively.
Utilize Jennie Johnson's Power Apply feature to automate the application process, tailor your resume for ATS, find multiple application portals, and identify LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and skill development.
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