Job summary
Job post source
This job is directly from Brilliant Earth
Job overview
The Jewelry Sales Consultant at Brilliant Earth provides exceptional customer experiences by guiding customers through luxury jewelry purchases both in-person and virtually, contributing to sales goals and brand advocacy.
Responsibilities and impact
The consultant manages sales leads via multiple channels, assists customers through consultations and post-sale services, enforces showroom policies, opens and closes the showroom, and uses ERP systems to support sales and communication.
Compensation and benefits
The position offers a targeted wage of $21/hour, competitive compensation with quarterly and monthly sales bonuses, a robust benefits package including health insurance with a $0 premium option, 401k match, paid time off, parental leave, employee discounts, wellness reimbursements, and professional development opportunities.
Experience and skills
Candidates should have a passion for customer service, strong communication skills, attention to detail, a drive to exceed sales goals, and be team players; prior jewelry or sales experience is implied but not explicitly stated.
Career development
Brilliant Earth offers career growth through regular manager meetings, training opportunities, annual reviews, and clear pathways for advancement within a collaborative culture.
Work environment and culture
The company fosters a diverse, mission-driven, inclusive, and collaborative environment focused on sustainability, transparency, and compassion in the jewelry industry, with frequent team events and respect for diversity.
Company information
Brilliant Earth is a fast-growing e-commerce jeweler committed to sustainable and ethical jewelry, emphasizing quality and conscience in its products and culture.
Team overview
The consultant will join a diverse, mission-minded team dedicated to transforming the jewelry industry through collaboration and shared values.
Job location and travel
This is a full-time, in-person role located at the King of Prussia, PA showroom, requiring weekend availability and consistent weekly hours with two consecutive days off.
Application process
Applicants receive email confirmation upon application, with updates within a week; the interview process includes a phone screening, an online exercise, and a video interview with leadership.
Unique job features
The role includes unique opportunities such as engaging with luxury products, using multiple sales platforms including virtual appointments, and contributing to a socially responsible brand mission.
Company overview
Brilliant Earth is a global leader in ethically sourced fine jewelry, specializing in conflict-free diamonds and sustainable practices. Founded in 2005 by Beth Gerstein and Eric Grossberg, the company aims to transform the jewelry industry by offering transparency and ethical sourcing. They generate revenue through the sale of engagement rings, wedding bands, and other fine jewelry, emphasizing responsible sourcing and environmental stewardship. Notable for their commitment to social responsibility, Brilliant Earth also donates a portion of their profits to communities impacted by the jewelry trade.
How to land this job
Tailor your resume to highlight your experience in luxury retail sales, emphasizing your ability to create personalized customer experiences and meet or exceed sales targets in fast-paced environments.
Emphasize your communication skills, both in-person and through digital platforms like live chat and email, as well as your ability to manage multiple customer interactions effectively.
Apply through multiple channels including Brilliant Earth's official careers page and LinkedIn to maximize your chances and visibility for the Jewelry Sales Consultant role.
Connect with current Brilliant Earth employees in the sales or customer experience divisions on LinkedIn; use ice breakers such as complimenting their dedication to sustainable jewelry or asking about their favorite part of working at Brilliant Earth.
Optimize your resume for ATS by including keywords from the job description like 'luxury customer experience,' 'sales targets,' 'product knowledge,' 'customer communication,' and 'team collaboration' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to streamline your application process by tailoring your resume, identifying multiple application platforms, and automating LinkedIn networking efforts, allowing you to focus more on preparing for interviews and improving your sales skills.
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