Job summary
Job post source
This job is directly from HealthPartners
Job overview
The Receptionist - Urgent Care at HealthPartners is responsible for providing excellent customer service to patients and visitors, ensuring a positive clinic experience and supporting patient care and relationships.
Responsibilities and impact
The receptionist greets patients, checks them in, verifies insurance, collects co-payments, schedules appointments, manages patient forms, answers phones, assists with clerical duties, monitors waiting areas, and supports clinical area tasks such as scheduling surgeries and handling medical records.
Experience and skills
Requires a high school diploma or GED; medical office course or equivalent experience preferred; previous clinic experience preferred; must have strong organizational, communication, problem-solving skills, attention to detail, and adaptability.
Company information
HealthPartners is a healthcare organization focused on patient care and service excellence, emphasizing confidentiality and integrity in its operations.
Unique job features
The role includes diverse responsibilities from front desk duties to clinical area support, requiring adaptability and teamwork in a healthcare setting.
Company overview
HealthPartners is an integrated healthcare organization providing a comprehensive range of medical services, insurance products, and health and wellness programs. Founded in 1957, it operates numerous hospitals, clinics, and specialty care centers, primarily in Minnesota and Wisconsin. The company generates revenue through patient care services, insurance premiums, and partnerships with employers and government programs. HealthPartners is known for its commitment to community health, innovation in care delivery, and a patient-centered approach, making it a significant player in the regional healthcare landscape.
How to land this job
Tailor your resume to emphasize strong customer service skills, attention to detail, and ability to manage multiple administrative tasks efficiently, as these are key for the Receptionist - Urgent Care role at HealthPartners.
Highlight experience or coursework related to medical office procedures, patient check-in, insurance verification, and appointment scheduling to align with the job's responsibilities.
Apply through HealthPartners' official career site and also submit your application on LinkedIn and other job boards where the position is posted to maximize your visibility.
Connect on LinkedIn with current employees in the Urgent Care or Clinic Operations departments at HealthPartners; start conversations by mentioning your interest in the patient-centered care model or asking about their experience working in the urgent care setting.
Optimize your resume for ATS by incorporating keywords from the job description such as 'patient check-in,' 'insurance verification,' 'customer service,' 'appointment scheduling,' and 'clinic operations' to ensure it passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate application submissions across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and follow-ups.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.