Job summary
Job post source
This job is directly from Heart + Paw
Job overview
The Veterinary Receptionist (Care Coordinator) role at Heart + Paw focuses on providing exceptional customer service and supporting pet care operations to enhance the client and pet experience.
Responsibilities and impact
The Care Coordinator manages client schedules, handles check-ins, answers inquiries, processes transactions, maintains cleanliness, and assists with pet care to ensure a smooth and welcoming environment.
Compensation and benefits
The position offers competitive pay, opportunities for advancement, flexible scheduling, paid time off, company-paid holidays, health, dental, and vision insurance, 401K retirement savings, and team pet care discounts.
Experience and skills
Candidates should have customer service experience, strong interpersonal and communication skills, knowledge of basic animal behavior, proficiency with technology, physical stamina for interacting with pets, and a client-centric attitude; Fear Free and HABRI certification is preferred or a willingness to obtain it.
Career development
The company supports career growth with advancement opportunities and a commitment to employee well-being and professional development.
Work environment and culture
Heart + Paw fosters a collaborative, pet-focused, low-stress environment with a modern workspace and a supportive team culture.
Company information
Heart + Paw is a full-service veterinary center innovating pet care with advanced technology, a low-stress approach, and comprehensive services including wellness, dental, surgeries, grooming, and daycare.
Team overview
The candidate will join a collaborative team dedicated to exceptional pet care and client service, emphasizing teamwork and shared goals.
Job location and travel
The job is located in Callowhill at a state-of-the-art facility designed for pets, their parents, and staff.
Application process
Applicants are encouraged to apply directly to Heart + Paw through their website or social media channels, with no specific deadlines mentioned.
Unique job features
The role offers a unique opportunity to work in a modern, technology-equipped facility focused on low-stress pet care and a comprehensive range of services.
Company overview
Heart + Paw is a pet care company that provides comprehensive veterinary services, grooming, and daycare for pets. They generate revenue through a combination of medical services, pet grooming, and daycare fees. Founded by Vincent Bradley in 2018, the company emphasizes a holistic approach to pet care, integrating advanced veterinary medicine with a nurturing environment. Heart + Paw has rapidly expanded, with multiple locations across the United States, and is known for its modern facilities and community-focused service model.
How to land this job
Tailor your resume to highlight your customer service experience, especially in fast-paced environments, and your passion for working with animals, aligning with Heart + Paw's client-centric and pet-focused mission.
Emphasize skills in managing schedules, handling multi-channel communications, and processing transactions accurately, as these are key responsibilities for a Veterinary Receptionist at Heart + Paw.
Apply through multiple channels including the Heart + Paw corporate website, LinkedIn job postings, and other reputable pet care job boards to maximize your application reach.
Connect with current Heart + Paw Care Coordinators or team members on LinkedIn; start conversations by complimenting their commitment to low-stress pet handling or asking about their favorite part of working at Heart + Paw to break the ice.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client schedules,' 'customer service,' 'animal behavior,' 'multitasking,' and 'technology proficiency' to ensure it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application platforms, and discover LinkedIn contacts to network with, allowing you to focus more on personal preparation and interview readiness.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.