Job summary
Job post source
This job is directly from First Stop Health
Job overview
The Director of Healthcare Practice Operations at First Stop Health leads workforce planning and provider compensation strategy to optimize virtual care delivery and support scalable growth.
Responsibilities and impact
The role involves strategic workforce planning, provider cost management, compensation design, data reporting, project management, and partnership with clinical and product teams to ensure efficient and cost-effective virtual healthcare operations.
Compensation and benefits
First Stop Health offers a comprehensive benefits package including health, dental, vision, disability, life coverage, a remote-first work environment, flexible PTO, employer 401k match, monthly phone stipend, and access to virtual care solutions from day one.
Experience and skills
Candidates need 5-10 years in healthcare operations, 2-5 years in workforce modeling and compensation design, strong remote leadership, analytical skills with Excel and PowerBi, and cross-functional collaboration experience; Lean Six Sigma certification is preferred.
Work environment and culture
First Stop Health promotes a remote-first, flexible work environment with a commitment to diversity, equity, inclusion, and belonging.
Company information
First Stop Health delivers affordable, connected virtual healthcare across all 50 states, focusing on whole-person care through multiple digital channels.
Job location and travel
The position supports a remote-first work environment with some travel required up to 30% annually.
Application process
Applicants can apply via the company website or contact the talent acquisition team by email for assistance.
Unique job features
The role uniquely combines strategic workforce planning with data-driven provider compensation and cost management in a virtual healthcare setting.
Company overview
First Stop Health is a telemedicine company that provides virtual healthcare services, specializing in telemedicine consultations and virtual mental health support. The company generates revenue by partnering with employers to offer its services as a benefit to employees, aiming to reduce healthcare costs and improve accessibility. Founded in 2011, it has grown by focusing on convenience, cost-effectiveness, and high patient satisfaction, with a commitment to delivering care within minutes. Its innovative approach emphasizes addressing common healthcare barriers, making it a leader in the telemedicine space.
How to land this job
Position your resume to showcase your expertise in healthcare operations leadership, emphasizing your experience in workforce and capacity planning, provider compensation strategy, and cost management within virtual care settings.
Highlight your analytical skills, particularly your proficiency with Excel and PowerBI, and your ability to develop and manage data-driven dashboards and forecasting models that support strategic decision-making.
Apply through multiple channels including First Stop Health's corporate career site and LinkedIn to maximize your application visibility and engagement with their hiring team.
Connect on LinkedIn with clinical leaders, product managers, and operations personnel at First Stop Health; use ice breakers such as commenting on their recent virtual care initiatives or asking about how they integrate data insights into operational decisions.
Optimize your resume for ATS by incorporating keywords from the job description such as 'workforce planning,' 'provider compensation,' 'capacity modeling,' 'cost reduction,' 'virtual care,' and 'cross-functional collaboration' to ensure your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify the best job posting sources, and discover relevant LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and refining your candidacy.
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