Konnect Resources, LLC

Customer Service Representative

COSTA MESA, CAPosted 30+ days ago

Job summary

  • Job post source

    This job is from a recruiting firm hiring for a separate company

  • Job overview

    The Customer Service Representative at Konnect Resources, LLC plays a crucial role in maintaining dealer relationships and ensuring efficient order fulfillment for a well-known tire manufacturer.

  • Responsibilities and impact

    Daily responsibilities include order entry, processing inquiries, resolving issues, and providing sales support to enhance customer satisfaction and support business growth.

  • Compensation and benefits

    The pay for this position is $22 per hour, with a temp-to-hire status and flexible scheduling requirements.

  • Experience and skills

    Candidates should have a high school diploma, at least three years of customer service experience, and proficiency in Microsoft Office, along with strong communication and organizational skills.

  • Company information

    The partner company is a recognized tire manufacturer known for quality and innovation, with a global presence in the automotive industry.

  • Job location and travel

    The position is located onsite in Costa Mesa, CA, with flexible start times between 6:00 am and 7:00 am.

  • Unique job features

    The role involves proactive customer engagement and problem-solving to convert customers into passionate advocates.

Company overview

Konnect Resources, LLC is a human resources consulting firm specializing in providing comprehensive HR solutions to businesses of various sizes. They offer services such as recruitment, employee benefits administration, compliance management, and HR outsourcing. The company generates revenue through service fees and long-term contracts with clients seeking to optimize their HR functions. Founded with a mission to streamline HR processes, Konnect Resources has built a reputation for personalized service and expertise in navigating complex HR regulations.

How to land this job

  • Tailor your resume for the Customer Service Representative role at Konnect Resources, LLC by highlighting your experience in order processing, exceptional communication skills, and proficiency in Microsoft Office, especially Excel and Outlook.

  • Emphasize your ability to maintain positive dealer relationships, handle inquiries, and resolve issues efficiently, as these are crucial for delivering top-tier service in this position.

  • Apply through multiple channels such as Konnect Resources' corporate site and LinkedIn to maximize your chances of being noticed for this role.

  • Connect with individuals in the customer service division at Konnect Resources, LLC on LinkedIn to learn more about the position; consider ice breakers like discussing your shared interest in customer satisfaction or asking about their experience with the company culture.

  • Optimize your resume for ATS by incorporating keywords from the job description, such as 'order entry,' 'customer inquiries,' and 'inventory management' to ensure it passes initial screenings.

  • Remember that Jennie Johnson's Power Apply feature can assist with tailoring your application, identifying the best channels to apply through, and connecting with relevant professionals, allowing you to focus your time on other important aspects of your job search.

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