Job summary
Job post source
This job is directly from Barclays
Job overview
The Director Collections Operations at Barclays leads collections operations in the US credit card market, driving strategy, risk management, and team performance to support business growth and compliance.
Responsibilities and impact
The role involves managing collections operations, collaborating with internal and external stakeholders, analyzing data to improve processes, ensuring regulatory compliance, coaching team members, and supporting business change programs.
Experience and skills
Candidates should have extensive knowledge of US credit card collections, experience managing teams, strong data analysis skills, and the ability to influence senior stakeholders and manage risk.
Work environment and culture
Barclays promotes a high-performing, inclusive culture focused on leadership behaviors like listening, energizing, aligning, and developing others, aligned with its core values of Respect, Integrity, Service, Excellence, and Stewardship.
Company information
Barclays is a global financial services provider with a focus on banking, credit risk management, and regulatory compliance in the financial sector.
Unique job features
The role offers strategic influence over collections operations, leadership of a large team, and responsibility for embedding compliance and risk management within business processes.
Company overview
Barclays is a British multinational investment bank and financial services company headquartered in London. It operates in two main divisions: Barclays UK, which focuses on retail banking, and Barclays International, which includes corporate and investment banking. The company generates revenue through various financial services, including personal banking, credit cards, wealth management, and investment banking. Founded in 1690, Barclays has a rich history, including launching the world's first ATM in 1967. The company is known for its innovation in financial services and strong global presence.
How to land this job
Tailor your resume to emphasize your extensive knowledge of US credit card collections industry standards and your ability to collaborate with Credit Risk and Analytics teams to optimize collections strategies.
Highlight leadership experience managing teams, driving budget adherence, evolving operating models, and fostering a high-performance, inclusive culture aligned with Barclays' values.
Apply through multiple channels including Barclays' corporate careers site and LinkedIn to maximize your application visibility for the Director Collections Operations role.
Connect with current Barclays employees in the Collections or Credit Risk divisions on LinkedIn; use ice breakers such as commenting on recent Barclays initiatives in collections, asking about team culture, or inquiring about how the role supports regulatory compliance and risk management.
Optimize your resume for ATS by incorporating keywords from the job description like 'collections strategy,' 'risk management,' 'operational performance data,' 'stakeholder influence,' 'regulatory compliance,' and 'team leadership' to ensure it passes automated screenings.
Consider using Jennie Johnson's Power Apply feature to automate tailored applications, identify the best platforms to apply on, and find relevant LinkedIn contacts to network with, saving you time and enhancing your job search effectiveness.
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