Job summary
Job post source
This job is directly from Menzies Aviation LATAM
Job overview
The Account Manager role at Menzies Aviation LATAM in Orlando, FL involves supporting cargo service operations at a busy international airport to ensure excellent and safe performance, impacting operational efficiency and customer satisfaction.
Responsibilities and impact
The Account Manager will assist the operational team in delivering safe cargo services, ensure compliance with policies and safety standards, liaise with airport and airline stakeholders, monitor performance, lead and develop the management team, and work shifts as required.
Compensation and benefits
The position offers medical and dental benefits, a company-matched Registered Retirement Saving Plan (RRSP), industry-leading terms and conditions, and full career support and training.
Experience and skills
Candidates should have cargo handling experience at a high-volume international airport, knowledge of cargo/ramp GSE, financial management awareness, effective communication skills with senior personnel, and a valid State Driver’s License; a high school diploma is required, and passing background and drug tests is mandatory.
Career development
The role provides opportunities to shape and develop the team, receive full support and training, and advance within the company through succession planning and business process re-engineering.
Work environment and culture
Menzies Aviation values safety, security, and a passionate workforce committed to delivering excellent service, emphasizing care for people and communities in a fast-paced aviation environment.
Company information
Menzies Aviation, established in 1833, is the world's largest aviation services provider operating globally with services including air cargo, fuel, and ground handling across six continents.
Team overview
The Account Manager will join the operational team at Orlando International Airport, working closely with the General Manager and other management team members to ensure service delivery and safety.
Job location and travel
The job is located in Orlando, FL at Orlando International Airport (MCO), with shift work as required by business needs.
Application process
Applicants are encouraged to apply directly through the provided application button, with no additional specific instructions noted.
Unique job features
This role offers the unique opportunity to work for the largest global aviation services provider, handling prestigious airline accounts and influencing team development and operational safety at a major international airport.
Company overview
Menzies Aviation LATAM is a regional division of Menzies Aviation, a global leader in aviation services, specializing in ground handling, cargo, and fueling operations. The company generates revenue by providing essential support services to airlines, airports, and cargo operators, ensuring efficient and safe operations. With a history dating back to 1833 under its parent company John Menzies plc, it has grown into a trusted partner for aviation clients worldwide. Candidates should note its emphasis on operational excellence, safety, and innovation in the competitive aviation services industry.
How to land this job
Position your resume to highlight your proven track record in account management within fast-paced, high-volume international airport environments, emphasizing cargo handling and operational leadership.
Focus on showcasing your knowledge of aviation safety, security standards, and compliance with IATA Ground Handling Agreements, as well as your ability to liaise effectively with airline and airport stakeholders.
Apply through multiple channels including Menzies Aviation LATAM's corporate careers site, LinkedIn, and relevant aviation job boards to maximize your exposure.
Connect with current employees in the Orlando operations or account management team on LinkedIn; start conversations by complimenting their experience at Menzies or asking about the team culture and key challenges in the role.
Optimize your resume for ATS by incorporating keywords like 'account management,' 'cargo handling,' 'aviation safety,' 'IATA standards,' 'operational leadership,' and 'customer service excellence' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best platforms to apply through, and find LinkedIn contacts to network with, freeing you to prepare for interviews and refine your skills.
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