Job summary
Job overview
The Hospitality Manager at Cosm will oversee Food & Beverage teams to ensure exceptional service and a top-notch fan experience.
Responsibilities and impact
Daily responsibilities include recruiting and training staff, managing operations, developing SOPs, creating recognition programs, scheduling, handling fan feedback, and collaborating with other departments for events.
Experience and skills
Candidates should have 3+ years of management experience in attractions, restaurants, sports, hotels, or entertainment, along with strong communication and organizational skills.
Work environment and culture
Cosm values diversity and inclusivity, fostering a supportive environment for all employees.
Company information
Cosm is a global technology company focused on creating immersive experiences in sports, education, and attractions, formed from the merger of notable tech innovators.
Company overview
Cosm is a global technology company headquartered in Los Angeles, California, specializing in immersive experiences for various sectors including sports, entertainment, science, education, and parks. Founded in 2020 by Jeb Terry Jr., Cosm builds end-to-end solutions that encompass screen technology, production, content creation, and software tools. The company has a storied history, having acquired Evans & Sutherland and Spitz, pioneers in the domed and planetarium sectors. Cosm is notable for its innovative public venues, such as the immersive entertainment space in Hollywood Park, which features an 87-foot diameter 8K LED dome.
How to land this job
Tailor your resume to highlight your experience in managing teams within hospitality settings, emphasizing your ability to deliver exceptional customer experiences aligned with Cosm's Pillars of Service.
Showcase your skills in recruitment, training, and developing team members, as well as your experience in overseeing daily operations and collaborating with other departments.
Apply through multiple platforms, including Cosm's corporate website and LinkedIn, to maximize your chances of being noticed for the Hospitality Manager position.
Connect with individuals in the hospitality or service department at Cosm on LinkedIn, and consider ice breakers such as asking about their favorite experience at Cosm or inquiring about the team's approach to fan engagement.
Optimize your resume for ATS by including keywords from the job description, such as 'fan experience,' 'SOPs,' 'team development,' and 'customer feedback programs' to increase visibility during screening.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process by ensuring your materials are tailored, and it can assist in identifying the best channels for application and networking opportunities.
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