Job summary
Job post source
This job is directly from OrthoArizona
Job overview
The Patient Services Representative role at OrthoArizona involves enhancing patient experiences and supporting healthcare providers in a collaborative environment.
Responsibilities and impact
Daily tasks include answering phones, assisting with patient documents, routing faxes, and performing other duties as assigned to ensure smooth operations.
Compensation and benefits
Starting pay is $17 per hour, with a robust benefits package including medical, dental, vision coverage, paid time off, 401k with company contribution, and profit-sharing bonuses.
Experience and skills
Candidates should have excellent customer service skills, knowledge of medical terminology, and a high school diploma or GED; preferred experience includes at least one year in a medical office and bilingual skills.
Career development
Opportunities for career advancement and specialization are available within the organization, fostering professional growth.
Work environment and culture
OrthoArizona promotes a collaborative culture that values open communication and teamwork, focusing on best-in-class patient care.
Company information
Founded in 1994, OrthoArizona is the largest physician-owned orthopedic and musculoskeletal care group in Arizona, serving the Greater Phoenix community with over 200 healthcare providers.
Team overview
The team consists of over 200 healthcare providers, including more than 70 orthopedic specialists, working across 25 clinics.
Job location and travel
The position is located in Scottsdale (Pinnacle Pain), AZ.
Unique job features
The role offers state-of-the-art facilities and resources, along with a profit-sharing bonus structure based on outcomes and patient satisfaction.
Company overview
OrthoArizona is a leading healthcare provider specializing in orthopedic care, offering a comprehensive range of services including sports medicine, joint replacement, spine care, and physical therapy. Established through the collaboration of top orthopedic surgeons in Arizona, the company has grown to include multiple locations and a team of highly skilled professionals dedicated to improving patient outcomes. OrthoArizona generates revenue through patient consultations, surgical procedures, and ancillary services like imaging and rehabilitation. Their commitment to innovation and patient-centered care has positioned them as a trusted name in orthopedic healthcare.
How to land this job
Position your resume to showcase your excellent customer service skills and knowledge of medical terminology, as these are critical for the Patient Services Representative role at OrthoArizona.
Emphasize any previous experience in medical office settings, your proficiency with computer programs, and your ability to communicate effectively, both in writing and verbally.
Apply through various platforms, including OrthoArizona's corporate site and LinkedIn, to maximize your chances of being noticed for this role.
Connect with individuals in the patient services division at OrthoArizona on LinkedIn to gather insights about the position; consider ice breakers like asking about their experience with the company or expressing interest in their approach to patient care.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'customer service,' 'medical terminology,' and 'practice management software,' to improve your chances of passing the initial screening.
Jennie Johnson's Power Apply feature can assist you in tailoring your application, identifying the best channels for submission, and finding relevant LinkedIn connections to network with, allowing you to focus on your job search effectively.
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