Job summary
Job post source
This job is directly from Children's Mercy Kansas City
Job overview
The Prog Mgr, Volunteer Services at Children's Mercy Kansas City leads and manages the volunteer program impacting over 900 volunteers to enhance patient and family experiences.
Responsibilities and impact
The role involves managing volunteer onboarding, compliance, communication, placement, and developing volunteer roles across the hospital system to support philanthropic engagement and patient-centered care.
Compensation and benefits
The starting pay begins at $26.80/hr with salary based on education and experience, offering intermittent remote work and comprehensive benefits recognized as among the best in Kansas City.
Experience and skills
Requires a Bachelor's degree in relevant fields and 5-7 years of experience in volunteer management, child life, human resources, or nonprofit management, with strong organizational skills; Volunteer Management Institute certification required within the first year.
Career development
Opportunities include professional growth through certification programs like Nonprofit Connect- Volunteer Management Institute and experience managing a large volunteer program in a leading pediatric hospital.
Work environment and culture
Children's Mercy fosters an inclusive, compassionate, and diverse work environment focused on kindness, curiosity, inclusion, teamwork, and integrity, with a commitment to community engagement and patient-centered care.
Company information
Children's Mercy Kansas City is a top-ranked pediatric hospital recognized for excellence by U.S. News & World Report for eleven consecutive years, serving the Kansas City community with a focus on children's health and philanthropic engagement.
Team overview
The candidate will lead a volunteer services team managing over 700 volunteers with collaboration across multiple hospital departments to enhance volunteer roles and patient experiences.
Job location and travel
The position is based in Kansas City metro area with an intermittent remote work schedule combining on-site and home-based work.
Application process
Applicants undergo a personal interview, background check, drug screening, and must provide immunization records; the hospital is an equal opportunity employer with a transparent hiring process.
Unique job features
This role uniquely combines volunteer program management with compliance oversight and cross-department collaboration in a leading pediatric hospital setting, offering a hybrid remote work option.
Company overview
Children's Mercy Kansas City is a leading pediatric medical center dedicated to providing comprehensive care to children from birth through adolescence. They specialize in a wide range of pediatric services, including cardiology, oncology, neonatology, and emergency medicine. The hospital generates revenue through patient services, research grants, and philanthropic contributions. Founded in 1897, Children's Mercy has a rich history of innovation in pediatric healthcare and is renowned for its commitment to family-centered care and cutting-edge research.
How to land this job
Position your resume to highlight leadership in volunteer program management, emphasizing experience with onboarding, compliance, and administration of large volunteer groups, as Children's Mercy values managing 900+ volunteers with strong organizational skills.
Emphasize your ability to collaborate cross-functionally with departments like Security, Education, and Guest Services to develop volunteer roles, showcasing your skills in partnership and process improvement aligned with hospital standards.
Apply through multiple internet platforms including the official Children’s Mercy Kansas City careers page and LinkedIn to maximize your application’s visibility and ensure you meet the hospital’s recruitment channels.
Connect with current employees in the Volunteer Services or Human Resources division at Children’s Mercy on LinkedIn; start conversations with ice breakers such as commenting on recent hospital community initiatives or asking about volunteer engagement strategies they find most effective.
Optimize your resume for ATS by incorporating keywords from the job description such as 'volunteer onboarding,' 'compliance,' 'donor engagement,' 'program management,' and 'cross-department collaboration' to pass initial automated screenings.
Utilize Jennie Johnson’s Power Apply feature to automate tailored applications, identify all relevant application portals, and discover LinkedIn contacts in the department, allowing you to focus your time on meaningful networking and interview preparation.
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