Reliable Automatic Sprinkler Co., Inc.

Account Rep / Inside Sales Representative

OLD HICKORY, TNPosted a month ago

Job summary

  • Job post source

    This job is directly from Reliable Automatic Sprinkler Co., Inc.

  • Job overview

    The Account Rep / Inside Sales Representative role at Reliable Automatic Sprinkler Co., Inc. focuses on providing effective customer service and support for internal and external customers, contributing to the company's reputation as a leader in fire protection products.

  • Responsibilities and impact

    Daily responsibilities include communicating with customers through various channels, processing orders, resolving complaints, maintaining customer databases, and collaborating with sales representatives to ensure customer satisfaction.

  • Compensation and benefits

    Benefits include medical, dental, vision, and FSA available from the first of the month after starting, a 401k with company match after 90 days, life insurance provided at no cost after 90 days, PTO days after 60 days, two weeks of vacation after six months, and ten paid holidays.

  • Experience and skills

    Candidates should have strong communication and interpersonal skills, outstanding customer service experience, proficiency in Microsoft Office and ERP Software, and at least 2 years of customer service experience in the manufacturing or construction industry.

  • Company information

    Reliable Automatic Sprinkler Co., Inc. has been a leader in the fire protection industry since 1920, known for manufacturing high-quality fire sprinklers and valves, and providing innovative solutions and premier customer service.

  • Job location and travel

    The position is located at the Nashville Distribution Center in Old Hickory, TN.

Company overview

Reliable Automatic Sprinkler Co., Inc. is a leading manufacturer and distributor of fire protection equipment, specializing in automatic fire sprinklers, valves, and system components. Founded in 1920, the company has a long history of innovation and commitment to safety, serving various sectors including commercial, residential, and industrial markets. They generate revenue through the sale of their high-quality fire protection products and services, as well as through ongoing maintenance and support contracts. Key historical milestones include the development of pioneering sprinkler technologies and expanding their global distribution network.

How to land this job

  • Tailor your resume to emphasize your strong communication and interpersonal skills, as well as your outstanding customer service experience, which are critical for the Account Rep position at Reliable Automatic Sprinkler Co., Inc.

  • Highlight your proficiency with Microsoft Office, Microsoft CRM Dynamics, and ERP Software, as technical skills are essential for processing customer orders and managing databases effectively.

  • Showcase your ability to handle adversity and resolve conflicts successfully, as these qualities are key to maintaining customer satisfaction in a fast-paced environment.

  • Apply through various channels, including Reliable Automatic Sprinkler Co., Inc.'s corporate site and LinkedIn, to enhance your visibility and increase your chances of landing an interview.

  • Connect with individuals in the customer service or sales divisions at Reliable Automatic Sprinkler Co., Inc. on LinkedIn, and consider ice breakers like asking about their experiences with the company or expressing your enthusiasm for their innovative products.

  • Optimize your resume for ATS by incorporating specific keywords from the job description, such as 'customer service,' 'communication,' 'data entry,' and 'problem-solving,' to improve your chances of passing initial screenings.

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