Job summary
Job post source
This job is directly from Contract Pharmacal Corp
Job overview
The Coordinator: Account Services at Contract Pharmacal Corp manages consumer inquiries and supports senior management in customer-related tasks to ensure smooth account operations.
Responsibilities and impact
The role involves handling consumer inquiries, managing customer accounts, processing purchase orders and returns, tracking shipments, preparing inventory reports, coordinating with departments, and routing complaints to Quality Assurance.
Compensation and benefits
The position offers an hourly wage of $25.00 to $28.00 with no additional benefits explicitly mentioned.
Experience and skills
Candidates should have an Associate degree (BA/BS preferred) and 1-2 years of customer service experience, with proficiency in Microsoft Outlook, Word, Excel, and strong communication and organizational skills.
Work environment and culture
The work environment requires presence in the office with potential movement between office sites and adherence to a flexible work/travel schedule as needed by management.
Job location and travel
The job requires working in an office setting with possible movement between office areas and adherence to a variable schedule.
Unique job features
The job includes physical demands such as lifting up to 50 pounds and requires multitasking under tight deadlines in a high-pressure environment.
Company overview
Contract Pharmacal Corp (CPC) is a leading contract manufacturer and private label supplier in the pharmaceutical, over-the-counter (OTC), and dietary supplement industries. They specialize in the development, manufacturing, and packaging of high-quality products for major retailers, wholesalers, and pharmaceutical companies. Founded in 1971, CPC has a long history of innovation and compliance with regulatory standards, ensuring their products meet stringent quality requirements. They generate revenue through manufacturing contracts, private label agreements, and partnerships with global healthcare brands.
How to land this job
Tailor your resume to highlight your experience in customer service, especially handling consumer inquiries and managing customer accounts independently, as these are core to the Coordinator: Account Services role at Contract Pharmacal Corp.
Emphasize proficiency in Microsoft Outlook, Word, and Excel, along with strong organizational, communication, and follow-up skills to align with the job's requirements and demonstrate your ability to handle multiple tasks under pressure.
Apply through multiple platforms including Contract Pharmacal Corp's official corporate careers page and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current employees in the Account Services or customer support divisions on LinkedIn, using ice breakers like commenting on recent company product launches or asking about their experience managing customer inquiries to build rapport.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'order tracking,' 'data input,' and 'inventory reports' to ensure your resume passes initial automated screenings.
Consider using Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through the best channels, and identifying LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and other job search activities.
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