Job summary
Job post source
This job is directly from LoanMart
Job overview
The Collection Specialist (late stage) at LoanMart focuses on collecting payments on accounts in late stages of delinquency while fostering customer relationships to minimize vehicle repossession.
Responsibilities and impact
Daily responsibilities include utilizing persuasion skills to collect payments, building trust with customers, applying skip-tracing methods, prioritizing accounts, and ensuring compliant collection practices.
Compensation and benefits
The position offers a pay-for-performance compensation structure, including a base salary and non-discretionary bonuses, along with comprehensive health benefits and a 401(k) plan.
Experience and skills
Candidates should have a successful history in pay-for-performance collections, prior auto skip-tracing experience, knowledge of FDCPA, and familiarity with dialer systems in a high-call volume environment.
Career development
LoanMart supports professional growth through a hybrid work schedule and offers opportunities to develop skills in a dynamic collections environment.
Work environment and culture
The company promotes a casual dress code and a flexible hybrid work schedule, valuing individuality and employee well-being with various perks.
Company information
LoanMart has over twenty years of experience in the auto title lending industry, growing from a family-owned business to the largest auto title lender in California.
Team overview
The Late Stage Collection group collaborates closely with other Servicing Support teams to meet monthly collection targets.
Job location and travel
The position allows for a hybrid work schedule, with three days working from home and two days in the office, along with occasional Saturday shifts.
Application process
Interested applicants can find more details and apply through the ApplicantPro platform, which includes necessary documentation and deadlines.
Unique job features
Unique aspects of the job include a supportive hybrid work environment, a casual dress code, and complimentary meals and snacks for employees.
Company overview
LoanMart is a leading provider of non-traditional lending services, specializing in auto title loans. They generate revenue by offering secured loans where borrowers use their vehicle titles as collateral, ensuring a lower risk for the lender. Established in 1999, LoanMart has grown significantly, leveraging technology to streamline the loan application process and improve customer experience. The company is known for its quick approval times and flexible repayment options, catering to individuals who may not qualify for traditional bank loans.
How to land this job
Position your resume to showcase your tenacity, exceptional persuasion skills, and creative thinking, as these are essential qualities for a Collection Specialist at LoanMart.
Highlight any historical success in a pay-for-performance collections environment and your familiarity with regulatory practices like FDCPA to align with the job requirements.
Apply through multiple platforms, including LoanMart's corporate site and LinkedIn, to maximize your exposure and chances for the position.
Connect with current employees in the Late Stage Collection division at LoanMart on LinkedIn to inquire about the role; potential ice breakers include asking about their experiences with the hybrid work schedule or the team's approach to collections.
Optimize your resume for ATS by incorporating keywords from the job description such as 'late-stage collections', 'skip-tracing', and 'compliant collection practices' to enhance visibility during initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored and effectively positioned for the Collection Specialist role at LoanMart.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.