Job summary
Job post source
This job is directly from the City of Hampton
Job overview
The Public Safety Information Center Clerk role at the City of Hampton provides customer support services to law enforcement officers, citizens, and agencies, contributing to public safety operations.
Responsibilities and impact
The clerk will support law enforcement and the public by following set procedures under close supervision, requiring effective communication and availability for shifts including nights, weekends, and holidays, and may be designated essential personnel during emergencies.
Compensation and benefits
The City of Hampton offers excellent benefits including enrollment in the Virginia Retirement System, healthcare insurance, and other fringe benefits.
Experience and skills
Requires a high school diploma or GED, three months of customer relations experience preferred, valid driver's license with a good driving record, ability to pass a police background check and polygraph, and obtain VCIN certification.
Career development
The City promotes career and personal development opportunities for employees.
Work environment and culture
The City of Hampton values veterans and military spouses, offering a welcoming and inclusive workplace with a focus on community and public service.
Company information
The City of Hampton is a historic and innovative waterfront community in Virginia with a vibrant local culture and strong public service commitment.
Job location and travel
The position is located in the City of Hampton, Virginia, with potential requirements for varied shifts and emergency availability.
Unique job features
The role requires the ability to provide credible testimony in court and may involve essential personnel duties during city emergencies.
Company overview
The City of Hampton, located in southeastern Virginia, is a vibrant municipality known for its rich history and diverse community. It operates various public services including education, public safety, and infrastructure maintenance, generating revenue primarily through property taxes, service fees, and state and federal funding. Key historical points include its establishment in 1610, making it one of the oldest continuous English-speaking settlements in the United States, and its significant role in the American Civil War and space exploration history.
How to land this job
Position your resume to highlight your customer service experience, especially any roles involving direct interaction, problem-solving, and communication with the public, as these are key for the Public Safety Information Center Clerk role at City of Hampton.
Emphasize your ability to work under supervision and follow set procedures, along with any experience handling sensitive or confidential information, which aligns with the job's requirements.
Apply through multiple platforms including the City of Hampton's official careers page and LinkedIn to maximize your chances of being noticed for this position.
Connect on LinkedIn with current employees in the City of Hampton Police Department or public safety divisions; use ice breakers like commenting on the City’s commitment to veterans and military spouses or asking about the day-to-day challenges of the clerk role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer support services,' 'communication,' 'VCIN certification,' 'background investigation,' and 'problem resolution' to ensure it passes initial screenings.
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