Job summary
Job post source
This job is directly from Bath & Cabinet Experts
Job overview
The Call Center Representative at Bath & Cabinet Experts is responsible for driving sales and promoting the brand by creating positive customer experiences through phone interactions in a full-time remote role.
Responsibilities and impact
The role involves engaging prospective clients to set appointments, communicating product value, handling high call volumes, following sales processes, logging information in CRM, and providing exceptional customer service.
Compensation and benefits
The company offers top-of-the-industry compensation packages with high wages, comprehensive benefits, and a commitment to community giving, including donations to local charities.
Experience and skills
Candidates need at least 1 year of call center experience, preferably with multi-product sales and home improvement inside sales background, excellent communication skills, and the ability to work independently in a fast-paced environment.
Work environment and culture
Bath & Cabinet Experts emphasizes a positive employee experience, flexibility with remote work and scheduling, and values diversity and equal employment opportunity.
Company information
Founded in 2019, Bath & Cabinet Experts specializes in residential bath and kitchen remodeling, operating in multiple Midwestern markets with a strong reputation and awards as a top workplace.
Job location and travel
This is a full-time remote position requiring availability during Eastern Standard Time hours, including weekends.
Application process
Applicants undergo a pre-employment screening including background check and drug screening, with accommodations available for disabilities during the hiring process.
Unique job features
The job offers flexible scheduling, remote work, and the opportunity to join a rapidly growing company with a strong community focus and recognized workplace culture.
Company overview
Bath & Cabinet Experts is a company specializing in the design, manufacturing, and installation of custom bathroom and cabinetry solutions for residential and commercial clients. The company generates revenue through direct sales, project-based contracts, and partnerships with builders, interior designers, and property developers. Known for its emphasis on quality craftsmanship, personalized service, and a wide range of material and finish options, Bath & Cabinet Experts has built a reputation for reliability and customer satisfaction. Candidates should be aware that the company often integrates the latest trends in home improvement and sustainable materials into its offerings, reflecting a commitment to both innovation and environmental responsibility. Understanding the company's client-focused approach and dedication to high standards will be valuable when applying for a position.
How to land this job
Position your resume to emphasize your communication skills, ability to handle high call volumes, and experience in sales or customer service, particularly in a call center environment.
Highlight your proficiency in appointment setting, CRM usage (especially Lead Perfection CRM if applicable), and your ability to work independently while meeting performance goals.
Apply through multiple channels including Bath & Cabinet Experts' corporate careers page and LinkedIn to maximize your chances of being noticed.
Connect with current Bath & Cabinet Experts sales or call center team members on LinkedIn; start conversations by complimenting the company's rapid growth or recent awards, or by asking about the team culture and daily responsibilities.
Optimize your resume for ATS by incorporating keywords from the job description such as 'appointment setting,' 'customer service,' 'CRM,' 'sales process,' and 'lead generation' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify the best application platforms, and find relevant LinkedIn contacts, allowing you to focus more effectively on your job search strategy.
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