Customer Experience Concierge / Inside Sales - US Based Remote
REMOTEPosted 30+ days ago
Job summary
Job post source
This job is directly from Anywhere Real Estate Inc.
Job overview
The Customer Experience Concierge / Inside Sales role at Anywhere Real Estate Inc. focuses on managing client relationships and converting leads into sales to support the company's real estate services.
Responsibilities and impact
The role involves managing a large caseload of clients, converting leads into sales, educating customers, acting as a liaison between customers and agents, handling communications, driving cross-selling, meeting performance metrics, and managing escalations.
Compensation and benefits
The position offers a competitive compensation structure with hourly pay plus performance incentives, a 100% remote role with nationwide flexibility, and the opportunity to work with a modern tech stack and industry-leading brands.
Experience and skills
Candidates should have 2-3 years of business experience preferred, a high school diploma required with some college preferred, real estate knowledge as a plus, bilingual skills (English/Spanish) as an advantage, and experience in customer service, sales, or call centers preferred.
Career development
The company values growth and innovation, offering opportunities for career advancement and encourages employees eager to grow and move up within the organization.
Work environment and culture
Anywhere Real Estate Inc. promotes a people-first culture focused on empowerment, innovation, and collaboration, recognized as a Great Place to Work and one of the World's Most Ethical Companies.
Company information
Anywhere Real Estate Inc. is a leading residential real estate services provider with iconic brands like Better Homes and Gardens Real Estate and Century 21, supporting nearly 1 million home sales annually across 118 countries.
Team overview
The candidate will join the Customer Contact Center & Engagement team within the Leads Group, which delivers high-quality leads to affiliated brokers and agents across multiple brands.
Job location and travel
This is a 100% remote position with nationwide flexibility within the US.
Unique job features
The role stands out for its fully remote setup, performance-based compensation, use of advanced technology, and association with multiple prestigious real estate brands.
Company overview
Anywhere Real Estate is a leading real estate services company that provides comprehensive residential and commercial real estate solutions. They make money through commissions on property sales, franchise fees, and ancillary services such as mortgage, title, and relocation services. Founded in 2006, the company has grown significantly through strategic acquisitions and partnerships, becoming a prominent player in the real estate industry. Their innovative technology platforms and extensive network of agents help streamline the buying and selling process, making real estate transactions more efficient and customer-friendly.
How to land this job
Tailor your resume to highlight your experience managing high-volume client caseloads, demonstrating precision and care in customer interactions, which is key for the Customer Experience Concierge role at Anywhere Real Estate Inc.
Emphasize your sales-driven mindset, ability to meet and exceed performance metrics, and proficiency with modern tech tools to manage workflows and communications, aligning with the job's inside sales and tech-savvy requirements.
Apply through multiple channels including Anywhere Real Estate Inc.'s corporate careers site and LinkedIn to maximize your application visibility and reach for this remote position.
Connect on LinkedIn with professionals in Anywhere's Customer Contact Center & Engagement team or sales divisions; use ice breakers like commenting on Anywhere's award-winning culture or asking about their experience with the performance-based compensation structure.
Optimize your resume for ATS by incorporating keywords such as 'inside sales,' 'customer engagement,' 'lead conversion,' 'performance metrics,' 'CRM,' and 'multitasking' to ensure your application passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms and identify LinkedIn connections to network with, saving you time and increasing your chances of landing the role at Anywhere Real Estate Inc.
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