Job summary
Job post source
This job is directly from Toyota North America
Job overview
The Functional Strategy Analyst at Toyota North America supports strategic initiatives within Toyota Financial Services to enhance customer experience and drive business growth through digital contact strategies.
Responsibilities and impact
The role involves supporting major projects, developing strategic roadmaps for digital contact channels, analyzing and optimizing contact strategies, identifying process gaps, collaborating with stakeholders, and assisting leadership with operational goals.
Compensation and benefits
The job offers comprehensive health care and wellness plans, a 401(k) savings plan with company match and annual contribution, paid holidays and time off, vehicle purchase and lease discounts, tuition reimbursement, and various referral services.
Experience and skills
Candidates should have expertise in digital contact or digital marketing, strong organizational and stakeholder management skills, proficiency in Microsoft Office and marketing platforms like Salesforce Marketing Cloud or HubSpot, and the ability to build relationships and manage projects effectively.
Career development
Toyota provides professional growth and development programs, tuition reimbursement, and encourages internal career advancement opportunities.
Work environment and culture
Toyota fosters a collaborative, respectful, and inclusive work environment valuing diverse perspectives and unique experiences, supported by multiple business partnering groups across North America.
Company information
Toyota North America is a leading mobility company known for innovative, high-quality solutions and includes Toyota Financial Services as a key business entity focused on customer-centric finance and insurance services.
Team overview
The analyst will work with the Functional Strategy team partnering with functional leaders across Operations and Operations Support to manage strategic roadmaps and initiatives.
Application process
Applicants are encouraged to apply directly via Toyota's channels and can request assistance or accommodations by contacting talent.acquisition@toyota.com.
Unique job features
The role is distinguished by its focus on digital contact optimization across multiple communication channels and its integration within a major automotive and financial services company.
Company overview
Toyota North America, a subsidiary of Toyota Motor Corporation, is a leading automotive manufacturer known for producing reliable and innovative vehicles, including popular models like the Camry, Corolla, and RAV4. The company generates revenue through the sale of vehicles, parts, and services, as well as financing options via Toyota Financial Services. Key historical milestones include the establishment of its first U.S. plant in 1986 and the launch of the Prius, the world's first mass-produced hybrid car, in 1997. Toyota North America emphasizes sustainability and advanced technology, positioning itself as a pioneer in the automotive industry.
How to land this job
Position your resume to highlight your expertise in developing and managing strategic roadmaps, especially within digital contact channels like Email, SMS, and Push Notifications, to align with Toyota Financial Services' customer-centric approach.
Emphasize your ability to collaborate cross-functionally and manage projects that drive business outcomes, showcasing skills in stakeholder management, process improvement, and digital marketing tools such as Salesforce Marketing Cloud or HubSpot.
Apply through multiple platforms including Toyota North America's official careers site and LinkedIn to maximize your application visibility and increase chances of being noticed by recruiters.
Connect with current employees in Toyota Financial Services or the Strategy division on LinkedIn; start conversations by referencing recent Toyota initiatives on digital customer engagement or asking about their experience working on strategic projects within TFS.
Optimize your resume for ATS by incorporating keywords from the job description such as 'strategic roadmap,' 'digital contact channels,' 'customer insights,' 'stakeholder management,' and specific tools like 'Salesforce Marketing Cloud' to ensure your resume passes automated screening.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify relevant LinkedIn contacts for networking, and optimize your resume for ATS, allowing you to focus your time on preparing for interviews and refining your skills.
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