Customer Account Representative

CHICAGO, ILPosted 24 days ago

Job summary

• Job post source

  This job is directly from Every Word Code

• Job overview

  The Customer Account Representative at Every Word Code serves as a key liaison between clients and internal teams to ensure customer satisfaction and support account growth.

• Responsibilities and impact

  The role involves managing customer accounts, resolving inquiries and issues, maintaining accurate records, collaborating with internal departments, analyzing account performance, and developing client relationships to identify new opportunities.

• Compensation and benefits

  The position offers a competitive salary range of $60,000 to $69,000 per year, health, dental, and vision insurance, paid time off and holidays, professional development resources, and growth opportunities within a supportive team environment.

• Experience and skills

  Candidates should have 1-3 years of experience in customer service, account management, or client relations, a preferred bachelor's degree in Business Administration or related fields, strong interpersonal and organizational skills, proficiency in Microsoft Office and CRM tools, and excellent communication abilities.

• Career development

  The job provides professional development and training resources along with growth opportunities within a supportive team environment.

• Work environment and culture

  The company promotes a collaborative and inclusive workplace culture.

• Job location and travel

  The position is based in Chicago.

Company overview

Every Word Code is a privately held company based in Orlando, Florida, founded in 2018. The company specializes in sales and branding, operating primarily within the marketing and graphic design sectors. Every Word Code generates revenue by offering a range of marketing services, including social media coordination and brand development, as evidenced by their job listings for roles such as Marketing Coordinator and Social Media Assistant. With a focus on dynamic marketing solutions, Every Word Code has established itself as a key player in the Orlando area, employing a diverse team to support its operations.

How to land this job

• Tailor your resume to highlight your experience in customer service, account management, and client relations, emphasizing your ability to act as a liaison between clients and internal teams at Every Word Code.

• Showcase your strong communication skills, problem-solving abilities, and proficiency with Microsoft Office Suite and CRM tools, as these are key qualifications for this Customer Account Representative role.

• Apply through multiple channels including Every Word Code’s corporate careers page and LinkedIn to maximize your application’s visibility and increase your chances of being noticed.

• Connect with current employees in the customer service or account management divisions at Every Word Code on LinkedIn; start conversations by mentioning your interest in their team’s client relationship strategies or asking how they maintain high client satisfaction.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'account management,' 'client relations,' 'CRM tools,' and 'communication skills' to ensure your resume passes initial screenings.

• Leverage Jennie Johnson’s Power Apply feature to automate and streamline your applications, tailor your resume for each submission, identify multiple application platforms, and find relevant LinkedIn connections, allowing you to focus more on preparing for interviews and networking.