TPG Hotels and Resorts

Assistant General Manager DoubleTree Hotel Downtown Youngstown

YOUNGSTOWN, OHPosted 24 days ago

Job summary

  • Job post source

    This job is directly from TPG Hotels and Resorts

  • Job overview

    The Assistant General Manager at DoubleTree by Hilton Youngstown supports hotel operations and financial performance, ensuring smooth daily management and guest satisfaction.

  • Responsibilities and impact

    The role involves overseeing the Rooms Department, managing staff performance, enforcing policies, handling guest complaints, participating in revenue calls, performing Manager on Duty shifts, and assisting with sales and marketing.

  • Compensation and benefits

    The position offers competitive compensation, paid time off, comprehensive company-sponsored medical plans including health, dental, vision, life insurance, and additional benefits like employee assistance programs and hotel room discounts.

  • Experience and skills

    Candidates need a minimum of 2 years in a similar role, preferably with branded hotel experience (Hilton, IHG, Marriott) and PEP experience; strong interpersonal skills are required.

  • Career development

    The job includes opportunities for professional development and growth within the company.

  • Work environment and culture

    The company promotes a great work environment with a focus on employee support and benefits.

  • Company information

    TPG Hotels and Resorts operates the historical DoubleTree by Hilton Youngstown, focusing on hospitality management with corporate support.

  • Job location and travel

    The job is located at 44 East Federal Plaza, Youngstown, OH 44503, at the DoubleTree by Hilton Youngstown hotel.

  • Unique job features

    The role includes unique responsibilities such as performing Manager on Duty shifts, covering front desk shifts, and direct involvement in guest service recovery and revenue management calls.

Company overview

TPG Hotels and Resorts is a leading hospitality management company that specializes in managing a diverse portfolio of hotels and resorts across the United States. They generate revenue through hotel management services, including operations, sales, marketing, and revenue management, ensuring optimal performance and profitability for property owners. Founded in 1985, TPG has a rich history of growth and success, becoming one of the top hotel management firms in the country. Their extensive experience and industry expertise make them a prominent player in the hospitality sector.

How to land this job

  • Position your resume to highlight your leadership and operational management skills, emphasizing your experience overseeing hotel departments such as Front Office, Housekeeping, and Food & Beverage areas like the Lobby Lounge.

  • Showcase your ability to enforce hotel policies, manage employee performance including coaching and disciplinary actions, and handle guest relations effectively, as these are key responsibilities in the role.

  • Apply through multiple platforms including TPG Hotels and Resorts' corporate careers page and LinkedIn to maximize your exposure to recruiters and hiring managers.

  • Connect with current TPG Hotels and Resorts employees on LinkedIn, especially those in management or operations roles at DoubleTree or similar Hilton-branded properties. Use ice breakers like commenting on recent hotel initiatives, expressing admiration for the brand’s guest service standards, or asking about their experience with TPG’s corporate support structure.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'Assistant General Manager,' 'hotel operations,' 'guest service,' 'employee performance management,' 'Hilton,' and 'PEP experience' to ensure it passes initial automated screenings.

  • Leverage Jennie Johnson’s Power Apply feature to automate tailored applications across multiple sites and identify valuable LinkedIn connections, freeing up your time to prepare for interviews and refine your professional skills.

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