Job summary
Job post source
This job is directly from AireSpring
Job overview
The Manager, Information Technology (IT) at AireSpring leads IT operations in a telecommunications environment, ensuring system performance and security for a global workforce.
Responsibilities and impact
The role involves managing the IT Helpdesk team, overseeing enterprise IT infrastructure, ensuring cybersecurity compliance, supporting telecom IT systems, and managing IT budgets and vendors.
Compensation and benefits
The position offers a comprehensive benefits package including a 401(k) retirement plan, health, dental, and vision insurance, cell phone discounts, and gym membership discounts.
Experience and skills
Candidates should have a bachelor's degree in IT or related field, 8+ years in IT operations with 3+ years in management, expertise in Windows/Linux servers, Microsoft 365, firewalls, virtualization, networking protocols, and helpdesk tools; telecom or MSP experience is preferred.
Career development
The role offers opportunities to lead a high-performing team and work at the intersection of IT infrastructure and telecom operations in a dynamic, high-growth environment.
Work environment and culture
AireSpring values integrity, reliability, and customer service excellence, fostering a dynamic and technical work environment focused on growth and support.
Company information
AireSpring, founded in 2001, is a family-owned provider of cloud communications, managed connectivity, and managed security, serving over 22,000 enterprise locations globally with award-winning service.
Team overview
The candidate will manage and mentor the internal IT Helpdesk and infrastructure team, coordinating with engineering and operations teams in a collaborative environment.
Unique job features
This role uniquely combines IT infrastructure management with telecom-specific system support, requiring hands-on leadership in a fast-paced telecommunications company.
Company overview
AireSpring is a leading managed services provider specializing in cloud communications and connectivity solutions. They generate revenue by offering a range of services including unified communications, managed connectivity, and network security to businesses of all sizes. Founded in 2001, AireSpring has grown significantly, earning numerous industry awards for innovation and customer service. Their comprehensive solutions help businesses streamline operations and enhance productivity through reliable, scalable technology.
How to land this job
Tailor your resume to emphasize your leadership experience in IT operations, particularly managing helpdesk teams and overseeing enterprise infrastructure in a telecom environment.
Highlight your technical expertise with Windows Server, Linux, Active Directory, Microsoft 365, Azure, VMware, and network security protocols such as firewalls, SD-WAN, and VPNs as specified in the job description.
Apply through multiple channels including AireSpring's corporate careers page and LinkedIn to maximize your application visibility for the Manager, IT position.
Connect with current IT managers or team leads at AireSpring on LinkedIn, using ice breakers like commenting on their recent company award wins or asking about their approach to managing IT in a telecom setting to start conversations.
Optimize your resume for ATS by incorporating keywords directly from the job description such as 'ITIL processes,' 'telecommunications environment,' 'cybersecurity compliance,' and specific technologies like 'VMware' and 'Azure AD' to ensure your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through the best channels, and identifying relevant LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and enhancing your skills.
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