(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory
REMOTEPosted a month ago
Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Logistics & Customer Operations Specialist role supports a fast-growing logistics company expanding in the U.S. by managing logistics operations and customer support to ensure smooth supply chain processes.
Responsibilities and impact
The specialist will coordinate logistics and inventory, manage customer orders and communication, handle claims, maintain data accuracy, collaborate internally, and drive continuous improvement in operations.
Compensation and benefits
The company offers a full-time permanent position with comprehensive benefits including 100% company-paid medical, dental, and vision insurance, generous PTO, a 401(k) plan with company match, remote work with flexible hours, and modern IT equipment.
Experience and skills
Candidates should have 2-4 years of logistics or supply chain experience, preferably a bachelor's degree or equivalent, strong communication and organizational skills, proficiency in Microsoft Office and ERP or TMS systems, and fluency in English; German is a plus.
Career development
The role offers long-term growth potential within the company's U.S. expansion and includes a unique onboarding trip to the German headquarters for training and team integration.
Work environment and culture
The company values diversity and inclusion, supports work-life balance with flexible remote work, and fosters a collaborative environment across global teams.
Company information
The client is a logistics company specializing in sustainable packaging and circular logistics for manufacturers in food, hygiene, and pharmaceuticals, recently expanding from Europe into the U.S.
Team overview
The specialist will work closely with transport partners, depots, and internal teams including production, logistics, sales, and quality departments to ensure operational success.
Job location and travel
This is a remote position based in the U.S., preferably in Kentucky, West Virginia, or Washington, D.C., with up to 15% travel required.
Unique job features
The job features a circular logistics model with reusable transport containers, no sales calls, and a unique onboarding experience involving international travel to the company's headquarters.
Company overview
The German American Chamber of Commerce of the Midwest, Inc. (GACC Midwest) is an organization dedicated to fostering trade and investment between Germany and the Midwest region of the United States. They provide services such as market entry support, business partner searches, and industry-specific events to facilitate connections between German and American companies. GACC Midwest generates revenue through membership fees, consulting services, and event sponsorships. Established in 1963, the chamber has a long history of promoting transatlantic business relations and is part of a global network of German Chambers of Commerce Abroad.
How to land this job
Position your resume to highlight your logistics coordination and customer operations experience, emphasizing your ability to manage inventory, freight coordination, and client communication as detailed in the job description for GACC Midwest.
Focus on showcasing your problem-solving skills, proficiency with Microsoft Excel, ERP or TMS systems, and your organizational capabilities to handle multiple priorities efficiently in a fast-paced environment.
Apply through multiple platforms including GACC Midwest’s official corporate website and LinkedIn to maximize your visibility and application reach for this remote role.
Connect with professionals in the logistics and supply chain divisions at GACC Midwest on LinkedIn; start conversations by referencing the company’s innovative circular logistics model or asking about their US expansion and sustainability initiatives as ice breakers.
Optimize your resume for ATS by integrating keywords from the job description such as 'logistics coordination,' 'inventory management,' 'customer operations,' 'ERP,' and 'transport management system' to ensure it passes initial screenings.
Leverage Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and other job search activities.
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