Catholic Funeral & Cemetery Services

Customer Service (Funeral Assistant)

LIVERMORE, CAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Catholic Funeral & Cemetery Services.

  • Job overview

    The Funeral Assistant role involves providing essential support to Family Service Directors during funeral services, ensuring a respectful and safe environment for families.

  • Responsibilities and impact

    Daily responsibilities include greeting families, maintaining service environments, setting up services, and ensuring cleanliness in family-facing areas as directed by the Family Service Director.

  • Compensation and benefits

    The position offers an hourly wage of $17.50 and a flexible weekly work schedule.

  • Experience and skills

    Candidates must have a high school diploma or GED and 1-2 years of customer service experience, with a valid California Driver’s License and proof of insurance required.

  • Career development

    There are opportunities for promotions within the company, fostering professional growth in the funeral service industry.

  • Work environment and culture

    Catholic Funeral & Cemetery Services emphasizes a community-oriented culture rooted in faith and core values of care and service.

  • Company information

    Catholic Funeral & Cemetery Services partners with Catholic Dioceses in the U.S. to operate cemeteries, with over 20 years of experience in the industry.

  • Team overview

    The team consists of Family Service Directors and Funeral Assistants, working collaboratively to support families during their time of need.

  • Job location and travel

    The position is located at St. Michael Cemetery & Funeral Center in Livermore, CA, with varied shifts including evenings and weekends.

  • Application process

    Interested candidates should apply directly through the company’s website or provided links, ensuring to include necessary documentation.

  • Unique job features

    The role offers unique opportunities to engage in meaningful work within the funeral service industry, with a focus on compassionate family support.

Company overview

Catholic Funeral & Cemetery Services (CFCS) is a non-profit organization that provides funeral, cremation, and cemetery services in accordance with the Catholic faith. They generate revenue through the sale of burial plots, mausoleum spaces, cremation niches, and funeral services. Established to serve Catholic communities, CFCS emphasizes compassionate care and spiritual support, ensuring that their services align with Catholic traditions and values. The organization also offers pre-planning options and grief support resources to assist families during difficult times.

How to land this job

  • Tailor your resume to emphasize your customer service experience, focusing on direct interaction with the public, as this is crucial for the Funeral Assistant role at Catholic Funeral & Cemetery Services.

  • Highlight your interpersonal skills and ability to maintain a compassionate demeanor, as these qualities align with the company's core values of serving with care and sharing the journey.

  • Apply through multiple channels, including the Catholic Funeral & Cemetery Services corporate site and LinkedIn, to maximize your chances of being noticed for this opportunity.

  • Connect with employees in the Family Service division at Catholic Funeral & Cemetery Services on LinkedIn to ask about the Funeral Assistant position; potential ice breakers could include expressing admiration for their community service or inquiring about their experiences working with families.

  • Optimize your resume for ATS systems by incorporating specific keywords from the job description, such as 'customer service,' 'flexible schedule,' and 'interpersonal skills,' to increase the likelihood of passing initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your resume is tailored and submitted across various platforms.

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